Staff Accountant

The Role:

Reporting to the Controller, the Staff Accountant manages daily accounting transactions, including customer invoicing, collections operations and accounts payable and develops and implements processes and systems for the Company’s accounts receivable function.  The Staff Accountant will support the monthly reporting process and related activities of the accounting department.  In addition, working closely with the Finance, Accounting and Operations teams, this position will play a critical role in communicating with our internal and external clients and evolving our accounts receivable operations. We are seeking an Accounts Receivable Rockstar who is knowledgeable and experienced in AR/ invoicing. The ideal candidate will have high follow-through, a drive to ensure processes are efficient, be highly analytical & detail-oriented, and enjoy collaborating with a team. 

Job Duties:  

• Process daily journal entries in QuickBooks Online (migrating to NetSuite in Q1 2024)
• Provide information, account reconciliations and analysis necessary for month end close
• Perform customer invoicing functions
• Understand the customer billing process and ensure that customers were billed correctly and that no discrepancies exist
• Ensure timeliness and accuracy of accounts receivable collections reporting
• Monitor, track and evaluate past due accounts receivable balances
• Apply daily cash receipts to the outstanding accounts receivable
• Evaluate aged items for bad debt write off and refund analysis
• Monitor and track the daily analysis of customer collections and disputed invoices/short-payment activity
• Identify account delinquency attributions and develop a collections strategy and escalation plan and standardize a process for identifying high risk accounts prior to default
• Partner with internal teams including Finance, Accounting and Operations to establish service and quality standards for customers’ collections experience
• Assist in processing vendor payments through Bill.com
• Proactively update management and stakeholders on leading indicators, trending, and emerging issues
• Perform variance and trend analysis, driving process improvement, and implementing corrective action
• Create SOPs for processes that have not been fully documented supporting internal control and perform annual reviews of documented processes
• Perform ad-hoc analysis and reporting as required
• Perform other related duties as required and assigned

What you Bring to the Table:

• Candidates should possess good working knowledge of US GAAP
• Practical, results-oriented contributor with good analytical, project management and problem-solving skills
• Ability to manage through distractions, perform with changing priorities and aggressive deadlines
• Independent, persistent problem solving and the ability to work successfully with ambiguity
• Ability to effectively manage multiple priorities and deliverables within an entrepreneurial work setting
• Must be tactful and diplomatic with an emphasis on providing excellent internal customer service
• Very good negotiation and listening skills

Qualifications:

• Bachelor’s degree in accounting
• 3-5 years prior accounting experience
• Accounting systems experience – we are currently using QuickBooks Online, but we are migrating to NetSuite, so QuickBooks and NetSuite experience is a plus but not required
• Strong communication skills and ability to interact with others
• Strong attention to detail

What we offer: 

• Competitive compensation package (Salary+ Bonus)
• 401K 
• 100% employer paid medical, dental, and short - term disability benefits
• 50% dependent paid medical and dental 
• PTO (Paid Time Off)
• 10 paid company observed holidays
• Company provided laptop, monitor, accessories
• Paid Maternity & Paternity Leave
• Remote/Flex Options
• Fun virtual/in person company events