Staff Business Analyst

Mozilla is looking to fill a Staff Business Analyst position with the Mozilla IT & Engineering Operations team. You will be reporting to Senior Manager, Projects and Portfolio Management. Together, we will drive global multi-functional efforts with geographically dispersed team members and will be responsible for developing and leading efforts, ensuring project work and business objectives are met. To succeed, our main tasks will include performing detailed requirements analysis, documenting processes, and performing user acceptance testing. To succeed in this role, you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.. More broadly, you will help surprise and delight Mozillians, both internal and external!

• Evaluate business processes, anticipate requirements, uncover areas for improvement, and define and implement solutions.
• Proactively find opportunities for process automation, optimization, and standardization of business processes
• Review and analyze existing data and data collection systems and recommend improvements to current processes
• Facilitate sessions with diverse groups of stakeholders to reach a common understanding.
• Analyze, document, and validate business requirements as required, work with vendors and business partners to coordinate interlock and status updates across multiple businesses and delivery teams
• Interface between business and technical teams to translate requirements.
• Drive and document project solution discussions. Document and Communicate the results of these efforts.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Serving as a liaison between stakeholders and users.

• A bachelor’s degree in business, technology, or related field or an MBA.
• 5+ years of business analysis experience or experience in a related field.
• Experienced in working with different Project management methodologies and ability to adapt between them
• Evidence of well-defined analytical, problem-solving, organizational, and conceptual thinking skills.
• Good interpersonal skills to interact with stakeholders of various levels within the organization.
• Experience working with data to analyze,  process,  understand, interpret and predict patterns in business processes
• Advanced technical and documenting skills.
• Ability to work in a team environment and proactively propose ideas.
• Experience creating detailed reports and giving presentations.
• Ability to multi-task and effectively prioritize projects to meet tight timelines.

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us an opportunity to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunities and innovation for everyone online.

Mozilla understands that valuing diverse creative practices and forms of knowledge are important to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment, as appropriate.

We are an equal-opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: D

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Req ID: R1846