Staff Engineer

You Lead the Way. We've Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way.

When you join Team Amex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. Here, you'll learn and grow as we champion your meaningful career journey with programs, benefits, and flexibility to back you personally and professionally. Every colleague shares in the company's success.

Together, we'll win as a team, striving to uphold our company values and powerful backing promise to our customers, communities, and each other every day. And we'll do it with integrity and in an environment where everyone is seen, heard and feels like they truly belong.

Join #TeamAmex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex

American Express has embarked on an existing journey for our Global Payment Network Platform. This platform authorizes and processes all of the company's customer card transactions. This Payment Network is a critical backbone for American Express' payment products.

Our platform is a low latency, always available and highly resilient platform. It is used to process transactions from around the world 24x7, 365 days a year. The Global Payments Network SRE team is a multi-functional, collaborative and innovative team responsible for the availability of the real-time authorization network and clearing and settlement platform.

You will be a key Engineer that influences the future of payments at American Express.

Here are some examples of what you'll be doing:

• Contribute to our distributed real-time transaction routing engine (Go) and/or payment processing systems (Java). Write code and tests with a focus on quality, performance and resilience.
• Implement software development practices to build observability, alerting, tracing, automation and self-healing capabilities to maintain the highest levels of platform availability.
• Performance tune and enhance the reliability of the infrastructure stack.
• Nurture an environment of innovation and continuous improvement, leading changes that drive efficiencies into existing engineering and delivery processes.
• Lead experimentation and proof of concepts of new open-source technologies to solve observability, testing and resiliency challenges. Influence the technology adoption for the payment network and broader company platforms.
• Implement shift left automated testing to prevent defects from reaching production
• Contribute as a member of the Payment Network Architecture review board. Ensuring all new critical subsystems, microservices, databases and external calls meet the 5 9's availability requirement.
• Provide consultation for all significant functionality changes in the payment network and peer review critical production hotfixes
• Champion and drive cross-organizational development efforts for performance testing, chaos testing and the optimization of application monitoring and resiliency capabilities.

Qualifications:

• Bachelor's Degree in Computer Science, Computer Engineering, or equivalent work experience.
• Experience working with Go (Golang), Java, or a similar language with a strong desire to learn new languages.
• High degree of technical knowledge, ranging across several technologies (e.g platform enablers including Prometheus, Consul, Vault, ELK and Infrastructure platforms including Cloud, networking and storage)
• Hands on experience in building and enhancing distributed micro-service systems. Experience with Service Mesh products is a plus.
• Have experience in designing and building cloud-native applications. Experience in Kubernetes is a plus.
• Awareness of the challenges of distributed systems and practices of building highly available platforms.
• An affinity to connect with openness and transparency and a passion to learn new technologies and optimize them to their potential.

Our Tech Stack

This role is for a specialized group within the American Express Engineering. We work with the below technologies daily.

• Go (Golang) and Java are the languages that power our platform. You only need to know one of these.
• Our services run within Docker containers and primary run on Kubernetes clusters.
• We monitor our systems using technologies like Prometheus, Elastic, Kibana, Grafana, Jaeger
• We use HTTP/2 REST, gRPC, and Kafka.
• We handle configuration and secrets using open source tools such as Consul & Vault
• We use Modern datastores like Redis, Couchbase, Cassandra & Postgresql

Salary Range: $126,000.00 to $208,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the "EEO is the Law" poster and supplement and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Non-considerations for sponsorship:

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Considerations for sponsorship:

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.