Staff Engineer - Global Merchant Services Technologies

You Lead the Way. We've Got Your Back. At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day

The company is making strategic investments in new merchant products and platforms to allow the company to meet its high-reaching global growth agenda. Global Merchant Services Technology (GMST) is on an exciting journey to redefine the merchant payment experience. Our Merchant platform is a distributed near real time low latency system that is always available and highly resilient, processing transactions from around the world 24x7, 365 days a year.

Why American Express?

Talk to our people and you will find out what we are really all about. Open, creative, risk-taking, collaborative, and innovative are just some of the expressions you will hear. It is our people that makes American Express an outstanding place to work.

If you are a change agent with deep hands-on technical skill and a passion to build outstanding products for merchants, it's time to join the GMST organization which strives for continuous innovation. We are looking for an enthusiastic, driven, and forward-thinking Staff Engineer to join our mission. As a Staff Engineer in GMST, you will help lead the organization to the next generation interactive experience across channels.

Responsibilities:

• Serve as forward thinking leader on the GMST leadership team, participating in strategic discussions, inspiring change, and helping to drive vital enhancements.
• Drive the technology design, vision, engineering, development, and rollout for multiple products, and software utilities across the Merchant platform, ensuring they meet the evolving needs of American Express and its merchants.
• Hands-on collaboration to define, develop, test, and validate technical solutions to help drive customer-first product roadmap enabling business outcomes.
• Implement innovative technologies and demonstrate courage to fail. Ability to learn and adapt to new technologies and able to exploit them to their optimal potential.
• Be a contributor to the Technology community by actively participating in team and company-wide architecture and engineering discussions and forums.

Outcomes:

• Ongoing evolution of Amex merchant platforms to be innovative, adopting emerging technologies using distributed architecture.
• Continual evolution of the roadmap and strategy.
• Heavily influence the success of the team's goals.
• Consistent delivery of business value and return on investment.
• Strong performance on portfolio metrics, including High Availability, Resiliency, Performance and Cost
• Improve efficiency, quality, and delivery velocity by introducing solutions that enable continuous integration/delivery to bring the reduction in cycle time.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex

• 12+ years of hands-on Engineering experience in a complex environment and/or comparable experience.
• Bachelor's degree in computer science, Computer Science Engineering, or related field required; Masters is a plus.
• Hands-on experience with Reactive and Functional programming, ELK, Java, Vert.X, APIs, Spark, Scala, Kafka, Gridgain, Apache ignite, Cassandra, Full Stack, Python, PostgreSQL, OneData, DB/Caches (Elastic/Redis), DB2 and eCP infrastructure, Jenkins and In Memory Computing.
• High degree of technical expertise related to the core components of the tech stack.
• Expertise in building highly available, fault-tolerant, scalable solutions that perform at a global enterprise scale.
• Ability to understand the overall picture of a product roadmap (1-3 years) and collaborate to identify architecture roadmap.
• Courage to challenge the status quo and encourage different points of views to mitigate biased decisions
• Ability to lead multiple priorities and rapidly guide the organization through change moments.

• Extraordinary influential, collaboration and relationship building skills and working with Architects, Principal Architects, Engineering Directors, and Engineers to define, test and validate solution requirements and technical implementation approaches.
• Demonstrated experience coaching, mentoring, and developing technical professionals.
• Knowledge of Amex Acquiring and Merchant Payments platforms and business processes is a plus.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

If the role you are applying for is designated as hybrid or onsite, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series (i.e., 2 doses for Moderna/Pfizer and 1 dose for J&J) in order to work in or visit any of our offices. This requirement is subject to legally required accommodations.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.