Staff Engineer (Site Reliability)

Responsibilities:

• Strategic Leadership: Define and drive the strategic direction for SRE practices and reliability engineering within the organization, influencing both technical and operational strategies.
• Advanced System Architecture: Architect and implement complex systems and solutions, addressing high-impact and cross-team challenges with a focus on scalability, reliability, and performance.
• High-Level Incident Management: Lead major incident response efforts and postmortem analyses, ensuring thorough investigations and comprehensive resolution strategies to improve overall system resilience.
• Cross-Functional Collaboration: Partner with engineering, operations, and product teams to embed reliability and performance best practices into all aspects of system design and development.
• Innovation and Improvement: Drive innovation in reliability engineering practices, introducing new tools, technologies, and methodologies to enhance system performance and operational efficiency.
• Strategic Capacity Planning: Oversee long-term capacity planning and forecasting, aligning resource allocation with business goals and scaling needs to ensure continuous service reliability.
• Mentorship and Leadership: Provide guidance and mentorship to senior and junior SREs, fostering a culture of learning and professional development within the SRE team.
• Organizational Impact: Contribute to and influence organizational policies, procedures, and best practices related to system reliability, ensuring alignment with broader business objectives and industry standards.

Requirements:

• 8+ years of experience as an SRE in AWS environments within medium to large-scale organizations.
• 6+ years of hands-on experience with observability tools, including Prometheus, New Relic, Grafana, or similar.
• Exceptional proficiency in programming, with expertise in Python, Groovy, and Bash.
• Extensive experience managing database technologies, both SQL and NoSQL.
• 5+ years of experience in designing and building infrastructure deployment pipelines using Git, Terraform, Helm, Jenkins/Jenkins X/ArgoCD, or similar tools.
• Advanced expertise in designing and managing production environments in AWS, including services such as VPCs, EKS, IAM, AMI, EC2, CloudWatch, CloudTrail, Control Tower, GuardDuty, MSK, S3, Glacier, Gateways, Direct Connect, Route 53, RDS, ALBs, Autoscaling, and more.
• Deep knowledge of Linux systems and a range of protocols and technologies, including HTTP, REST, TCP/IP, SSL, DNS, SMTP, SSH, NTP, Load Balancing, SQL/NoSQL, Message Brokers, Nginx, Vault, ELK, and others.
• Hands-on experience with Kubernetes and a variety of container and cloud-native technologies.
• Proven ability to manage 24/7 on-call rotations, develop runbooks, establish support procedures, and proactively monitor systems across multiple geographic locations.
• Ability to excel under pressure in complex, high-stakes environments.

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