Staff Human Factors Engineer

At Flex, we welcome people of all backgrounds. Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always. Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in your career growth and join our purpose -- to make great products that create value and improve people's lives.

Job Summary

Farm, a Flex company, has over 49 years of experience providing award-winning development services for medical, life sciences, and consumer healthcare companies. Our talented researchers, designers, and engineers work in a highly collaborative environment on innovative products designed to improve people's lives. At Farm, you'll learn from bright, like-minded individuals excited to tackle the world's healthcare technology challenges.

Located in Southern New Hampshire, our employees have the best of both city and country living with a convenient drive to Boston, the ocean, and the mountains. We attract talent from all over the world and offer competitive salaries and benefits.

Farm is seeking an StaffHuman Factors Engineer to join our talented and dynamic product development team and play a critical role in creating the next generation of advanced medical technologies. The Senior Human Factors Engineer will work closely with other HF Engineers, Industrial Design, User Interface Design and Engineering teams to develop a wide range of world class medical products for our clients.

The Senior Human Factors Engineer is responsible for research and usability activities at Farm. He or she is directly involved with the design, development, and execution of research protocols. The Sr. Human Factors Engineer receives general direction from the Director of Research & Usability but works with minimal supervision and is expected to exert independent action and initiative. He or she provides direction, supervision, and support to team members assigned to projects.

Team

People at Farm are strategic thinkers, makers, and effective collaborators. As a senior level human factors engineer, you will join a talented, multi-disciplinary team of human factors engineers, industrial designers, user experience designers, mechanical and electrical engineers. Together you will develop solutions that consider the physical, digital, and emotional aspects of the user experience, incorporate leading edge technology, and address marketing needs and business goals.

Why Farm?

We have a culture of dedicated, inspirational and supportive employees who care deeply about helping improve or save people's lives with the innovative products and experiences we create. If you want to work on a vast range of challenging programs, with people who inspire each other and the opportunity to expand your career, Farm is the place for you.

Here is a glimpse of what you'll do

• Act as Senior Researcher and Lead on client programs. Be responsible for deliverables, budgets, schedules, and activities.
• Undertake user research, such as ethnography in healthcare settings, focus groups, preference tests, and usability tests (both formative and summative). Develop research materials, such as protocols, scripts, and data collection instruments. Analyze research data and produce deliverables suitable for HF/UE files.
• Implement a variety of user-centered design methods, such as workflow analysis and personas. Optimize user interface design by integrating usability and ergonomics.
• Work on interdisciplinary teams with designers and engineers to analyze and evaluate data, conduct HF evaluations, and generate concepts, product specifications, and usability goals.
• Utilize and further develop state-of-the-art protocols, standards, systems, and research techniques.
• Manage outside suppliers for participant recruiting and research facilities, language translation, etc.
• Author documentation compliant to relevant standards for client medical device development programs.
• Provide accurate, well-defined, and articulate verbal and written presentations to clients.
• Participate in the interview process for new hires and endorses selections.
• Provide input, as requested, for the 360-feedback performance review process.
• Have knowledge of, and be compliant with, the Farm Quality Management System. Implement Farm's procedures and associated templates for Human Factors and Usability Engineering.
• Have frequent and direct contact with clients regarding deliverables and general project communications to maintain and improve client goodwill and to ensure client satisfaction.
• Support business development efforts by leading prospect meetings and sales presentations and authoring proposals.

Here is some of what you'll need (required)

• Bachelor's or Master's degree in human factors, usability, engineering psychology, and/or research from an accredited school and 5+ years of work experience or a combination of education and relevant work experience.
• Sufficient maturity to interact with Project Managers in a cooperative and productive manner with little supervision from the VP of Research & Usability.
• Expertise in a range of user-centered design methods.
• Highly developed interpersonal and communication skills.
• Project management experience.

Here are a few examples of what you'll get for the great work you provide
• Full range of medical benefits, dental, vision
• Life Insurance
• Matching 401K
• PTO
• Tuition Reimbursement
• Employee discounts at local retailers

KA46

Job Category
Design, Process & Technology Engineering

Is Sponsorship Available?
No

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the recruitment process. Please advise us of any accommodations you may need by e-mailing: [email protected].