Staff Inbound Product Manager - Data

Company Description
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.
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Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.
Job Description
We're not yesterday's IT department, we're Digital Technology. The world around us keeps changing and so do we. We're redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. We're all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow's journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it. Ultimately, we strive to make the world work better for our employees and customers-when you work in ServiceNow Digital Technology, you work for them.
What you get to do in this role:

• Technical Expertise & Deep Engagement: Roll up your sleeves to actively dive into datasets, engage in intricate technical discussions with engineers, displaying robust expertise in data-related matters. Advocate for superior technical solutions based on deep understanding and evaluation.
• Collaboration & Coordination: Forge and maintain strong partnerships with data analysts, engineers, and other product managers, ensuring synchronized product development. Coordinate efforts between product management teams and analytics and data engineering teams, serving as the bridge for effective collaboration and streamlined operations.
• Data Analysis & Insights: Collaborate directly with data teams to extract valuable insights. Use these insights to validate assumptions and champion data-driven decisions that inform product and feature development across all products and product development efforts.
• Project Ownership: Lead data and analytics initiatives from inception to fruition. Guarantee timely delivery, superior quality, and proactive mitigation of potential challenges.
• Product Roadmap: Shape and drive the strategic vision not just for the data platform but for analytics related to all product development efforts, aligning deliverables with both business and technological aspirations.

Qualifications
To be successful in this role you have:

• Educational Background: Bachelor's degree in Computer Science, Engineering, or a related domain. A Master's or higher is advantageous.
• Industry Experience: A minimum of 7-10 years in the tech ecosystem, with an accentuated focus on product management positions within data and analytics.
• Technical Depth: Proven ability in navigating large datasets, comprehending intricate data architectures, and spearheading technical projects. Should be ready to delve into the weeds and engage in granular technical dialogues when necessary.
• Communication Prowess: Ability to distill intricate issues into comprehensible components, proactively ask pertinent questions, and adeptly identify core challenges and objectives. Skill in elucidating complex data-driven concepts to a broad audience, from engineers to business stakeholders.
• Entrepreneurial Mindset: We're seeking a self-starter with a 'can-do' attitude who can navigate complex situations with ease and possesses an entrepreneurial flair, always looking for opportunities to innovate and drive forward.
• Technical Acumen: Profound mastery over contemporary data platforms, tools, and technologies. Experience with natural language processing technologies, text processing, and exposure to support systems will be a significant plus. Experience with data visualization tools like PowerBI, will be a strong advantage.
• #Productjobs

For positions in California (outside of the Bay Area), we offer a base pay of $136,800 - $239,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location. For individuals who will be working in the Bay Area, there is a pay enhancement for positions located in that geographical area; please contact your recruiter for additional information.
Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
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