Staff IT Engineer

Circle

Staff IT Engineer

Reposted 5 Hours Ago

27 Locations

In-Office or Remote

140K-185K Annually

Senior level

Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3

Circle's platform connects traditional finance and digital assets to create a secure always-on digital economy.

The Role

As a Staff IT Engineer you will improve Circle's enterprise IT systems manage critical platforms and drive automation initiatives while ensuring high-quality IT services and executive-level support.

Summary Generated by Built In

Circle (NYSE: CRCL) is one of the world's leading internet financial platform companies building the foundation of a more open global economy through digital assets payment applications and programmable blockchain infrastructure. Circle's platform includes the world's largest regulated stablecoin network anchored by USDC Circle Payments Network for global money movement and Arc an enterprise-grade blockchain designed to become the Economic OS for the internet. Enterprises financial institutions and developers use Circle to power trusted internet-scale financial innovation. Learn more at circle.com .
What you'll be part of:
Circle is committed to visibility and stability in everything we do. As we grow as an organization we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values : High Integrity Future Forward Multistakeholder Mindful and Driven by Excellence. We have built a flexible work environment where new ideas are encouraged and everyone is a stakeholder.
What you'll be responsible for:
As a Staff IT Engineer on the IT Support team you will act as a senior technical leader responsible for evolving Circle's enterprise IT systems infrastructure and service delivery standards. You will own and scale critical platforms including endpoint management mobile device management and ServiceNow ITSM while driving automation and AI adoption to reduce manual effort and improve operational efficiency. This role sets technical direction establishes best practices and ensures high-quality IT services globally including executive-level support while proactively identifying opportunities to enhance reliability security and user experience across the organization.
What you'll work on:

Drive AI and automation initiatives using tools such as Workato n8n and AI coding assistants to scale IT operations
Manage Circle's global fleet of corporate devices using Iru (formerly Kandji) including patching and vulnerability remediation
Lead the design build and governance of the ServiceNow ITSM platform including workflows and service catalog
Provide L3 escalation support for complex incidents ensuring timely resolution and root cause analysis
Use data and metrics to improve KPIs identify automation opportunities and enhance operational efficiency
Partner with IT leadership to mature Incident Problem and Change Management processes within ServiceNow
Collaborate cross-functionally to evolve ITIL practices and elevate global IT service delivery standards

What you'll bring to Circle:
Core Requirements

7+ years of experience supporting enterprise SaaS and IT systems in a global remote environment
Deep expertise managing macOS fleets at scale with strong working knowledge of Windows environments
Hands-on experience with ServiceNow ITSM including workflow development and platform administration
Strong experience with MDM solutions including Iru (Kandji) and Workspace ONE for device management
Proven ability to lead complex technical initiatives and drive improvements across IT systems and processes
Experience operating in highly secure regulated environments with strong attention to detail
Demonstrated ability to provide executive-level (white glove) IT support with professionalism and discretion

Preferred Requirements

Experience implementing automation using tools such as Workato n8n or similar platforms
Familiarity with AI tools or AI-assisted workflows to improve IT operations and reduce manual toil

Circle is on a mission to create an inclusive financial future with transparency at our core. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages.
Starting pay is determined by various factors including but not limited to: relevant experience skill set qualifications and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations.
Base Pay Range: $140000 - $185000
We are an equal opportunity employer. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status or any other protected status required by the laws in the locations where we hire. Additionally Circle participates in the E-Verify Program in certain locations as required by law.
Should you require accommodations or assistance in our interview process because of a disability please reach out to [email protected] for support. We respect your privacy and will connect with you separately from our interview process to accommodate your needs.
#LI-Remote

Skills Required

7+ years of experience supporting enterprise SaaS and IT systems in a global environment
Deep expertise managing macOS fleets at scale with strong knowledge of Windows environments
Hands-on experience with ServiceNow ITSM including workflow development
Strong experience with MDM solutions including Iru and Workspace ONE
Proven ability to lead complex technical initiatives
Experience operating in highly secure environments with attention to detail
Demonstrated ability to provide executive-level IT support
Experience implementing automation using tools such as Workato or n8n
Familiarity with AI tools or AI-assisted workflows

What the Team is Saying

Circle Compensation & Benefits Highlights

Wellbeing & Lifestyle Benefits—Remote-first setup global co-working access flexible PTO and lifestyle stipends (home office mobile fitness) support daily flexibility and work–life balance. Company-funded meetups and an annual conference add connection without sacrificing remote autonomy.
Healthcare Strength—Market-competitive medical coverage dental/vision mental-health support and a global wellness program are highlighted. Multiple leave options complement the health stack for broad wellbeing coverage.
Parental & Family Support—Paid parental leave is provided with additional family-oriented perks such as fertility benefits and adoption assistance cited. These offerings signal meaningful support for caregivers alongside core health coverage.

Learn more about Circle's Compensation & Benefits →

Circle Insights

What's It Like to Work at Circle? Circle Culture & Values Circle Career Growth & Development What's the Work-Life Balance Like at Circle? Circle Leadership & Management Circle Company Growth Stability & Outlook

View all jobs at Circle

View Circle Profile

Report Job

Am I A Good Fit?

beta

Get Personalized Job Insights.

Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company

HQ: New York NY

1050 Employees

Year Founded: 2013

What We Do

Circle (NYSE: CRCL) is a global internet financial platform company powering the foundation of an open borderless and programmable economy. Circle connects financial institutions enterprises and developers to the next generation of the internet financial system through digital assets such as USDC Circle Payments Network for global money movement and Arc an enterprise-grade blockchain designed to become the Economic OS for the internet. Supporting trillions of dollars in economic activity and serving hundreds of millions of users worldwide Circle enables value to move with the speed security and transparency of the internet. Circle is committed to visibility and stability in everything we do. As we grow as an organization we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values: High Integrity Future Forward Multistakeholder Mindful and Driven by Excellence. We have built a flexible work environment where new ideas are encouraged and everyone is a stakeholder.

Why Work With Us

Our employees are treated as people first with a real purpose for being here. Circle has created an environment where people can thrive grow be challenged and constantly build on their career. It's this same environment that draws competitive strength from within our employee base.

Gallery

Circle Offices

Learn More

Remote Workspace

Employees work remotely.

Do your best work from home! Our remote jobs empower you to work around your life schedule. Want to switch up your work spot? We provide access to WeWork locations globally. Need time away? We offer flexible paid time off beyond paid holidays

Typical time on-site: None