Staff LAN Administrator I (Linux Experience Required)

Who We Are

Neya Systems, a division of Applied Research Associates, is a leader in advanced robotics developing off-road autonomy for both commercial and defense customers. Our deep domain expertise spans semi-autonomy, autonomy, perception, and mission planning; all of which support a wide range of DoD and commercial thrust areas. Our main center of gravity is in the Pittsburgh area, and we have teams located in RI and CO.

This position is located in-person in our Warrendale, PA headquarters.

We're looking for a motivated Staff LAN Administrator I who will work alongside technical support staff to administer all aspects of the LAN operating environment for Neya. Under limited supervision, assists users with day-to-day problems by troubleshooting problems occurring in programs or systems. Operates computer system to diagnose programs; and troubleshoot and test systems. This successful individual will serve as a technical expert for the development, implementation, management, and support of systems and networks. This position is responsible for a broad range of IT duties that require a high degree of professionalism, integrity, and the ability to maintain confidential and sensitive information.

How You’ll Make an Impact:

• Provide desktop support and technical assistance to end users on a variety of issues.
• Take ownership managing and supporting a small Windows server environment.
• Facilitate migrating Linux machines to a Windows domain joined environment.
• Independently identify, research, and resolve technical problems.
• Troubleshoot PC hardware and software issues.
• Set up and maintain user accounts.
• Manage file, print, and license servers.
• Administer and monitor data backups.
• Monitor and apply security patches and updates in a timely manner.
• Document and maintain IT-related procedures.
• Maintain inventory and licensing records for hardware and software acquisitions.
• Assists with special projects and assignments as needed.

What You’ll Need

• Bachelor’s degree in MIS, CS, or other IT-related field or equivalent experience
• Minimum of five (5) years of relevant experience, experience supporting desktops/laptops and servers; specifically, with systems running Linux, Windows 10, and Server 2016+ on an enterprise network, including printers and other peripherals. (Education may be counted in lieu of experience, one year of college is equivalent to two years of experience).
• Minimum of three (3) years of relevant experience with Linux operating systems including command line interface (CLI) expertise.
• Experience supporting an array of applications on Windows operating systems including, Microsoft Office, SharePoint, email, VPN clients, firewalls, disk encryption, and antivirus software.
• Take ownership of managing and supporting a Linux and Windows environment
• Microsoft Active Directory administration experience
• Experience troubleshooting and repairing hardware and network problems in virtual and physical environments.
• Ability to obtain a security clearance, which includes US citizenship.
• Must be customer service-focused and have excellent time management skills.
• Must be detail-oriented, proactive, well organized, and have the ability to prioritize work.
• Requires ability to:
  
  • Communicate effectively (both verbal and written),
  • Work collaboratively with team members, other divisions, and on an individual basis

Preferred Qualifications

• Experience with Windows Server 2012 and above
• Experience with Ubuntu, Red Hat, or other Linux operating systems
• Experience with Microsoft 365 office applications
• Experience with Veeam backup software
• Knowledge of Cisco VoIP phone administration
• Experience with VMWare vSphere virtualization and administration
• MCSE, A+, Net+, Security+, Linux+, LPIC, RHCSA certifications
• Antivirus and SCCM
• DoD experience
• Understanding of IT security best practices
• Secret Security Clearance – Active or Inactive

What Makes Neya Unique

• Solve immediate and pressing real-world problems that advance the state-of-the-art
• Work with some of the smartest people in unmanned systems
• Great company culture
• Competitive salary and benefits including 401k, ESOP and company-paid medical, dental, and life insurance
• Flexible hours and working conditions

This position requires the use of information that is subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR), Non-U.S. persons selected must meet eligibility requirements for access to export-restricted information. The ITAR/EAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e., ‘Green Card Holder’), Political Asylee, or Refugee