Staff, Partner Engineer

Join the team as our next Staff, Partner Engineer.

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

This position is needed to work with our strategic partners to design and develop sophisticated integrations for the Twilio Segment Platform. Partners Engineers are experienced software engineers with a background in developing integrations, collaborating with customers to understand their goals and sharing best practices to deliver business value for our customers.

• Become an expert on Segment’s platform and provide technical mentorship to the engineering teams from a partner lens
• Develop new strategic integrations based on industry trends
• Key influencer to drive vision for Partner Marketplace
• Own and drive relationships with external technical audiences at our partner organizations and show empathy to understand their need and solve their issues
• You have a rare ability to collaborate with and influence diverse engineering teams to improve the product usability based on partner feedback
• Collaborate closely with our Partner Marketing and Product Organizations to develop early proof of concepts and recommendations to help our strategic partners build compelling applications
• Represent Segment at developer community conferences and events
• Work with Developer Network marketing team to identify partner collaborators for recipes and other marketing collateral
• Review Partner Code and identify areas of further optimization before it is deployed into Segment Platform

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

• 5+ years of Software engineering experience building web/mobile applications. Able to understand different architectural patterns and can work with a wide variety of technologies.
• Experience working on developer platforms
• Experience in building and nurturing partner relationships
• Ability to solve critical business problems with a combination of technology and domain expertise
• Experience with capacity planning - drive an understanding of capacity needs based on our business drivers
• Excellent communicator who can distill complex concepts to both technical and non-technical audiences
• Thrives in a cross functional, collaborative environment
• Has background working in a partner facing role(e.g. developer evangelism, partner engineer, solutions architect)

• Previous experience with Customer Data Platforms
• Previous Eexperience building integrations on segment platform will be a huge plus
• Previous experience with Node, TypeScript, Go or Java will be a big plus
• Previous experience in Martech/adtech tools
• Previous experience and specialization in a vertical - Retail, Healthcare etc

This role will be remote and open to the USA and Canada.

Approximately 5% travel is anticipated.

This position is a remote role but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

Please note this role is open to candidates outside of Colorado as well. The information below is provided for those hired in Colorado only.

• The estimated pay range for this role, based in Colorado, is $160,080 - $200,100.
• Additionally, this role is eligible to participate in Twilio's equity plan.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio’s equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

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