Staff Product Manager AI Growth

• Own the end-to-end product lifecycle for AI-powered features and platforms from ideation to launch and ongoing optimization.
• Define and champion the product vision and roadmap balancing long-term innovation with short-term business needs.
• Partner with engineering data science design compliance and commercial teams to deliver scalable secure and intuitive AI solutions.
• Drive Product-Led Growth (PLG) initiatives including in-product nudges rewards cross-sell systems and lifecycle automation to enhance customer adoption retention and revenue generation.
• Build and ship hands-on AI/ML-powered products (e.g. copilots agents chatbots recommendation systems) not just integrate models into existing flows.
• Leverage AI-driven technologies and data-driven insights to innovate improve user experience and reduce operational friction.
• Lead the development of customer service and support automation (e.g. bots self-serve flows deflection journeys) to deliver intelligent automation across payments onboarding and support.
• Ensure compliance transparency and responsible AI practices are embedded in all products especially in regulated domains like payments treasury and cards.
• Launch products across multiple regions and languages in a fast-paced global environment collaborating with local teams to ensure market fit and regulatory compliance.
• Mentor and lead other product managers with the opportunity to grow into a broader leadership role.

• 7+ years of product management experience owning core product areas end-to-end for complex multi-surface products (e.g. platforms marketplaces productivity tools) including 0→1 or early-stage products in high-ambiguity environments with a clear builder mindset.
• Hands-on experience building and shipping AI/LLM-powered products with deep technical fluency in how modern ML systems are trained evaluated deployed and monitored.
• Data-driven growth-oriented problem solver with strong analytical rigor (dashboards SQL or product analytics tools) and a track record of running experiments (e.g. A/B tests) to improve activation adoption or retention.
• Builder mindset stakeholder management skills able to align engineering data design operations CS and GTM partners around strategy roadmap and execution.

• Experience in fintech payments treasury cards or B2B financial operations including working within compliance/risk/role-based access constraints.
• Prior work on growth lifecycle or PLG products (e.g. in-product nudges rewards cross-sell systems lifecycle automation).
• Technical background or prior role in AI/ML data science or engineering.
• Experience building customer service/support automation (e.g. bots self-serve flows deflection journeys).
• Experience launching products across multiple regions and languages in a fast-paced global environment.

What We Do

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software we empower over 200000 businesses worldwide – including Brex Rippling Navan Qantas SHEIN and many more – with fully integrated solutions to manage everything from business accounts payments spend management and treasury to embedded finance at a global scale. Proudly founded in Melbourne we have a team of over 2000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price Visa Mastercard Robinhood Ventures Sequoia Salesforce Ventures DST Global and Lone Pine Capital Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career join us.

Why Work With Us

Airwallex was founded by people told their idea was unreasonable and we've hired that way ever since. We move fast think globally and give you ownership from day one. If you want to pioneer global finance at scale alongside the ambitious let's talk.

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