Staff Product Operations Manager - Data Lead

Reports to: Director Product Operations

Location: Remote US and Canada

Compensation Range $150,000 to $175,000 base plus bonus and equity

What We Do: 

Founded in 2015 as a fully remote company by former NSA cyber operators, Huntress was built on a simple premise: to force hackers to earn every inch of their access. 

Today’s cyber-attacks aren’t limited to large organizations with the security tools that can ward off threats. Hackers don't discriminate and will find a way to penetrate any vulnerability in any size business, which is why Huntress focuses on protecting those small to midsize businesses that make up the backbone of our economy.

Huntress stops hidden threats that sneak past preventive security tools by utilizing our award-winning security platform and expert human threat hunters through dynamic products including Managed EDR, MDR for Microsoft 365, and Managed Security Awareness Training.

Join the hunt and help us stop hackers in their tracks!

What You’ll Do: 

Huntress is seeking an experienced and driven Senior Product Operations professional with a strong focus on systems management, data, and analytics to join our dynamic and fast-paced team. We are on a mission to make our data more accessible and empower our product teams to make better-informed decisions through effective data strategies and implementation. 

This is an opportunity to build a system and strategy to operationalize our data from the ground up. We’re looking for someone who thrives in a fast-paced, high-growth startup. If you are a passionate and results-oriented professional who can drive data-driven decision-making and operationalize data strategies, we encourage you to apply.

Responsibilities: 

Establish Effective Product Analytics Operations

• Data Operationalization & Tooling Management: Work collaboratively with data engineering, product teams, and stakeholders to build and operationalize our data including maturity in system management, workflows, automation, dashboards, and reporting on insights. Additionally, identifying tooling needs, customizing solutions, and driving data-driven decision-making within the product organization
• Data Governance and Quality: Implement data governance practices to maintain data quality, security, and compliance

Help Guide our Product Strategy

• Data Strategy Development: Define and develop a comprehensive data strategy for our product organization. Determine and standardize key metrics for tracking and validating feature or product success, ensuring a consistent approach across the organization
• Feedback Loop: Establish a feedback loop within and between product teams and relevant stakeholders. Share insights and drive collaboration to prioritize and implement improvements based on the data
• Roadmapping: Work with Data and Product teams to leverage insights to inform product prioritization and roadmaps. Drive roadmap process with the product management teams and review with product leadership
• Education: Drive adoption and validation efforts through effective documentation, applying change management best practices, and hosting education sessions for the product org. Provide guidance, mentorship, and professional development opportunities to team members in support of driving impact with our goal to mature and operationalize our product and team data

Drive Cross-Department Alignment

• Data Maturity Focus: Concentrate on evolving product data maturity and work towards building a cohesive data practice that aligns with other departments, including Business Intelligence, Revenue, and Marketing Operations
• Cross-Functional Collaboration: Drive collaboration with data professionals from various departments across the company to ensure data efforts are coordinated, avoiding redundancy and incongruence, and drive alignment in support of our broader mission

What You Bring To The Team:    

• Experience: 7+ years of proven experience in product management, product operations, analytics, or data with a track record of developing and implementing data strategies
• Technical Proficiency: Strong knowledge of product management, SDLC, project management, data, and analytics tools and platforms. Experience with Optimizely, HotJar, Canny, Snowflake, MS Excel, Google Sheets, and data visualization tools (e.g., Sigma, Looker, Tableau) in addition to languages like SQL and Python
• Analytical Skills: Exceptional analytical and problem-solving skills with the ability to draw meaningful insights from complex data sets
• Communication & Collaboration: Excellent verbal, written, and presentation communication skills to effectively convey complex data insights. Ability to tell a story with our data and effectively manage up and out. Effective at facilitating remote collaboration between and across teams leveraging synchronous and asynchronous working methods 
• Autonomy & Dependability: Excels in an autonomous role, leading with clarity and intent and taking ownership of initiatives to deliver results. Proactive in managing expectations and dependable in making and meeting commitments
• Adaptability: Thrives in a fast-paced remote work environment with a bias toward action and test-and-learn approach. Willingness to evolve and adapt practices over time to align with the changing needs of the organization

What We Offer:

• 100% remote work environment - since our founding in 2015
  
• Generous paid time off policy including vacation, sick time, and paid holidays
• 12 weeks paid parental leave
• Highly competitive and comprehensive medical, dental, and vision benefits plans 
• 401(k) with 5% contribution regardless of employee contribution
• Life and Disability insurance plans
• Stock options for all full-time employees 
• One-time $500 stipend to build/upgrade home office
• Annual allowance for education and professional development assistance 
• $75 USD/month digital reimbursement
• Access to both Udemy and BetterUp platforms for coaching, personal, and professional growth

Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.

We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. 

We do discriminate against hackers who try to exploit small businesses.

Accommodations:

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or participating in the employee selection process, please direct your inquiries to [email protected].  Please note non-accommodation requests to this inbox will not receive a response.  

If you have any questions about your personal data privacy at Huntress, please visit our privacy page.

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