Staff SalesForce Product Manager

Do the best work of your career as a champion for small and mid-size businesses.

BILL is a leader in financial automation software for small and midsize businesses (SMBs). As a champion of SMBs, we are dedicated to automating the future of finance so businesses can flourish. Hundreds of thousands of businesses trust BILL solutions to manage financial workflows, including payables, receivables, and spend and expense management. With BILL, businesses are connected to a network of millions of members, so they can pay or get paid faster. Through our automated solutions, we help SMBs simplify and control their finances, so they can confidently manage their businesses, and succeed on their terms. 

BILL is a trusted partner of leading U.S. financial institutions, accounting firms, and accounting software providers. We have operations in San Jose, CA, Draper, UT, Houston, TX and Sydney, AUS and are continuing to expand into other geographic locations. If you’re looking for a place that helps you do the best work of your career, look no further than BILL.

Make your impact within a rapidly growing Fintech Company

We are hiring a SalesForce Product Manager who will partner closely with executives and functional team leaders to define and operate our SalesForce strategy, enabling execution and delivery of our core business priorities. You will have a deep understanding of our key Customer Experience and Revenue functions and processes and drive quarterly commits, delivery and value articulation. 

What you get to do in this role:

• Responsible for developing a three-year roadmap for our products to align with our hyper growth organization. 

• Manage the entire product life cycle, identifying and testing new features that deliver key business value and align to future goals 

• Create user stories for current and future internal products that align to our processes and will improve/have ROI

• Creates process flow documents and birds-eye-views to support initiatives and ensure deep understanding of existing and future state processes 

• Will be the go to person for communication between IT, Revenue, and Customer Experience
• Guide and lead sales and delivery teams on best practices and opportunities for Sales Cloud, Service cloud, and Market Cloud platforms. 

We’d love to chat if you have:

• Bachelor's degree in Business or Information Management, MBA preferred.

• At least seven years of experience in Revenue and Customer Experience processes 

• At least five years of Salesforce experience

• Experience with best practice agile scrum development and lean startup principles. Subject matter expert/industry experience are a strong plus.

• Excellent interpersonal, verbal and written communication skills, including presentation skills.

• Ability to effectively interact with all levels of employees, including staff, colleagues, cross-functional teams and third parties.

• Excellent organizational, time-management and multi-tasking skills are required. Excellent analytical and synthesis skills are a must, including the ability to absorb and process large amounts of data into actionable information.
• Proven track record of using qualitative and quantitative data to prioritize and drive decision-making.

Let’s talk about benefits

• 100% paid health, dental, and vision plans (choose HMO, PPO, or HDHP)
• HSA & FSA accounts 
• Life Insurance, Long & Short-term disability coverage
• Employee Assistance Program (EAP)
• 11+ Observed holidays and wellness days and flexible time off 
• Employee Stock Purchase Program with employee discounts
• Wellness & Fitness initiatives
• Employee recognition and referral programs
• And much more