Staff Site Reliability Engineer

Role: Staff Software Engineer - Site Reliability

Location: Dallas, TX - Hybrid Role ( NO Remote)

At Blue Yonder, we’re passionate about building software that solves problems. We count on our site reliability engineers (SREs) to empower users with a rich feature set, high availability, and stellar performance level to pursue their missions. As we expand customer deployments, we are seeking SREs to work collaboratively with software engineers, architects, and cloud engineers to deploy and operate the PD-owned systems required to develop and deliver our products. Help automate and streamline operations and processes, build and maintain tools for deployment, monitoring, and operations, as well as troubleshoot and resolve issues in dev, test, and production environments. Mentor and develop other SRE/DevOps engineers as applicable.

Key Objectives and Responsibilities:

· Ensure a well-running production environment through focus on reliability and holistic view of system health.

· Respond to technical business requirements around availability, performance, and planned maintenance activities to ensure a well-operating solution and SLA compliance.

· Bring a strong engineering mindset and experience to achieve operational improvements, prevention of incidents, automation frameworks, self-service infrastructure, logging and metrics, and scorecards.

· Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating for continual improvement.

· Participate in Agile team activities such as backlog grooming, planning, daily stand-ups, and retrospectives.

· Keep up to date with technology, and continue to research latest trends in the industry.

· Partner with Development and Infra teams to improve services through rigor and defined testing/release procedures.

· Drive Root Cause program innovations, ensuring completeness and quality, and achieving corrective and preventative action outcomes for each, in a blameless fashion.

Required skills and qualifications:

· Bachelor’s degree (or equivalent) in computer science or related discipline

· Strong experience of min 10 years’ experience developing, managing, or supporting distributed systems in a Cloud/IaaS environment, Azure preferred

· Exposure to Cloud Technologies and Cloud Delivery, CI/CD tools like Azure DevOps, GitHub, Jenkins, etc.

· Proficiency with at least one scripting / automation / OOL programming languages such as PowerShell, Python, Ruby, Groovy, Bash, and Java

· Experience working with monitoring and visualization tools such as Splunk and AppDynamics

· Solid understanding of large-scale applications, Cloud Observability, monitoring and fault management, and understanding of Network Architectures

· Proven track record of researching, understanding, and effectively applying Scalability and High Availability principles.

· Experience coordinating between support and development teams to ensure effective delivery of monitoring services to the end-user.

· Experience implementing best practices and industry standards for operational monitoring aligned to ITIL.

· 5+ years’ experience working in a large, matrix–driven corporate environment desired.

· Agile experience through Scrum or other similar Sprint-based delivery approaches preferred.

· Strong communication and interpersonal skills, Analytical, problem-solving skills.

· Ability to work efficiently in a fast-paced technical environment with increasing support demands and complexity.

· Ability to manage multiple priorities and assigned tasks to meet deadlines and objectives.

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The salary range for this position is $78,022 - $163,977

The salary range information provided, reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual salary will be commensurate with skills, experience, certifications or licenses and other relevant factors. In addition, this role will be eligible to participate in either the annual performance bonus or commission program, determined by the nature of the position.

At Blue Yonder, we care about the wellbeing of our employees and those most important to them. This is reflected in our robust benefits package and options that includes: 

• Comprehensive Medical, Dental and Vision 

• 401K with Matching 

• Flexible Time Off 

• Corporate Fitness Program 

• A variety of voluntary benefits such as; Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much more

At Blue Yonder, we are committed to a workplace that genuinely fosters inclusion and belonging in which everyone can share their unique voices and talents in a safe space. We continue to be guided by our core values and are proud of our diverse culture as an equal opportunity employer. We understand that your career search may look different than others, and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

Diversity, Inclusion, Value & Equity (DIVE) is our strategy for fostering an inclusive environment we can be proud of. Check out Blue Yonder's inaugural Diversity Report which outlines our commitment to change, and our video celebrating the differences in all of us in the words of some of our associates from around the world.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.