Staff Site Reliability Engineer

We are seeking an experienced Staff Site Reliability Engineer to join our fully remote team. As a key player in our Engineering team you will contribute to infrastructure design and optimization and have an impact on the scalability resilience and performance of Neptune solutions. This role demands a deep understanding of distributed systems performance optimization and the ability to drive significant business value through technical solutions.

Our tech stack (the bigger the overlap the better):

• Languages : Rust JVM (Java Spring Scala Kotlin) Python.

• Data : ClickHouse Kafka Elasticsearch Redis MySQL.

• Cloud platforms : Microsoft Azure Google Cloud Platform (GCP).

• DevOps tools : Kubernetes Terraform Helm.

• Others : Protobufs gRPC Swagger.

Responsibilities:

• Ownership of Site Reliability Process: Own the site reliability process and systems through all stages from design and implementation to deployment and continuous maintenance.

• Infrastructure Optimization: Ensure the scalability resilience and performance of Neptune solutions across global SaaS and client-hosted environments including platforms such as GCP Azure AWS and on-premise systems.

• Automation Strategy Development: Design and implement automation workflows to streamline deployments upgrades and incident response reducing manual tasks and enhancing operational efficiency and consistency.

• Security and Compliance: Ensure infrastructure and processes meet security and industry standards protecting sensitive data.

• Cross-Functional Collaboration: Partner with development product customer success and client teams to align on requirements and deliver robust scalable and reliable solutions.

• Documentation and Knowledge Sharing: Document architecture operational procedures and troubleshooting guides to enable knowledge sharing repeatability and continuous improvement.

• Incident Management: Participate in on-call rotations effectively addressing and resolving production incidents to maintain system uptime and performance.

You might be a fit if you have:

• 6+ years in SRE DevOps or related roles.

• Strong experience managing and optimizing Kubernetes clusters for robust scalable and efficient infrastructure.

• Proven expertise in designing and implementing automation solutions for infrastructure and application deployment with experience in Terraform Helm and GitLab CI/CD.

• Strong programming skills in Shell and Python .

• Extensive experience with Linux system administration and network management.

• Expertise in managing distributed computing systems and near real-time data streaming platforms.

• Fluency in English with solid communication skills for interacting with global customers.

Nice to have:

• Experience in security best practices compliance standards (e.g. SOC 2) and infrastructure hardening.

• Experience with multi-cloud architecture and cloud-native technologies.

• Experience in high-traffic petabyte-scale data environments.

• Experience with ClickHouse and Kafka deployments.

We offer:

• Flexibility : 100% remote work with offices (co-works) in Warsaw/Wrocław/Poznań/Kraków available and flexible working hours;

• Share in our success : Participate in the Employee Stock Option Plan and be part of our growth journey;

• Time off : 20 paid service-free days per year;

• Ownership and impact : Space to take action bring your ideas to life and make a real impact.

Any questions?

Check out our ultimate guide for candidates to the neptune.ai Engineering team .

Don’t hesitate to contact our Talent Acquisition team and check out our About us page to get to know the story and faces behind Neptune.

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