Staff Software Engineer

See yourself at Twilio

Join the team as Twilio’s next Staff Software Engineer for Video and Voice: two of the key communications channels for Twilio’s customers.

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion mean that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. 

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About the job

This position is needed to build out a new team to enable Twilio to better support our global customers using Video and Voice in their solutions. As a Staff  Engineer on this team you will participate in all phases of the software development life cycle which includes requirements gathering with Product Managers, technical design, estimations, sprint planning, coding, testing, deployments and on-call support. This engineer will own, operate and maintain their teams’ services in a distributed production environment, employing Agile methodologies to continuously deliver value to customers. In addition you would mentor more junior members of the team. 

Responsibilities

In this role, you’ll:

• Design and implement real-time services with high throughput and low latency requirements, verify, deploy and operationalize them
• Work closely with stakeholders to understand customer needs and, devise and deliver, simple, robust and scalable solutions
• Be comfortable expressing thoughts and ideas as detailed prose and use it as an effective means to collaborate with leads, architects and cross functional teams
• Embrace the challenge of scaling a complex distributed platform with points of presence globally, each one concerned with high availability, high reliability, high throughput, low latency, and media fidelity
• Figure out novel ways of solving customer problems for Video and Voice channels

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Minimum 6 years of hands-on experience in a large scale, distributed applications environment on JVM based technologies 
• Able to demonstrate proficiency in at least one language, web stack and framework
• Hands on experience scaling production backend systems, with the proven ability to design and develop horizontally-scalable, resilient and performing-under-load systems
• Experience scaling data tiers employing a variety of SQL/NoSQL database and caching technologies
• Hands on experience with cloud technologies such as AWS, GCP, OpenStack or Azure
• Bachelor's degree in Computer Science or a related engineering field
• Strong Computer Science fundamentals not limited to data structures, algorithms, operating systems, and distributed systems
• Able to work well in a team setting and both highly motivated and motivating

Desired:

• Knowledge and experience working with the webRTC protocol 
• Knowledge  and experience working with SIP protocol

Location

This role will be based in our Tallinn, Estonia office, or remote in Estonia.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.