Staff Solution Manager

Job Req ID: 24697

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

Supermicro is seeking a Staff Solution Manager who can help sales to grow business in different vertical market in US, set up eco-system with different suppliers, grow company business with different sales team together, and directly engage with customers and provide solutions to end-users. As a Staff Solution Manager, you will use strong technical and communication skills towards product definition strategy for Supermicro's core product family including research into vertical-based customer solutions and creation of aggressive go-to market

Essential Duties and Responsibilities:

Includes the following essential duties and responsibilities (other duties may also be assigned):

• Collaborate with customers for system design, ASIC selection, and root cause analysis of software/hardware issues.
• Act as the primary point of contact for networking integration projects, ensuring efficient and timely execution.
• Develop and manage embedded diagnostic software for system bring-up and component verification.
• Optimize network protocols to improve overall system performance.
• Conduct regular network assessments, identify vulnerabilities, and implement corrective measures.
• Participate in cross-functional team meetings to define hardware/firmware test targets, processes, and milestones.
• Design and implement production test procedures and tools for networking hardware.

Qualifications:

• 15+ years of experience in network embedded software engineering, hardware testing, and troubleshooting.
• Proficiency in programming languages such as C, TCL, Bash, and Expect.
• In-depth knowledge of Ethernet L2/L3 protocols and switching chips (Cisco, Broadcom, Marvell).
• Experience with CPUs (Intel X86, PPC, ARM) and peripheral buses (PCI-E, I2C, PMBUS, SMBUS, SPI, GPIO).
• Proficient in operating systems like Linux, QNX, and VxWorks.
• Familiarity with development tools such as Git, Docker, Jenkins, GNU, and Bazel.
• Strong problem-solving skills and ability to manage complex technical issues.
• Excellent communication and teamwork skills, with experience working in cross-functional and global teams.

Please note that this position requires regular in-office attendance. The successful candidate is expected to be present in the office during standard working hours as determined by the company. In-office collaboration and participation in team meetings, training sessions, and other on-site activities are essential aspects of this role. Candidates should consider the commuting distance and be prepared to fulfill their responsibilities in the designated office location.

Salary Range

$132,000 - $173,000

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.