Staff Solutions Architect (Client Integrations)

U.S. healthcare is frustrating and deeply flawed. Cedar's mission is to drive better outcomes for everyone involved, including providers, insurance companies and the people they serve. At a time when consumer-friendly healthcare experiences are more critical than ever, our platform is uniquely equipped to solve problems that lead to billing issues and administrative waste. At Cedar, know that your work will have a meaningful impact on people's lives.
The Role
The Implementation Team owns the process of getting our new clients from Discovery to Go-live on the Cedar platform. To complement our current team of Solutions Architects were seeking a Staff Solutions Architect to both lead the integration of Cedar's platform to our clients' healthcare management platforms and partner with management to elevate our implementation standards. Solution Architects are among the first "Cedarians" our clients get to know and are adept at building those client relationships alongside Cedar's other commercial teams. Simply put, Cedar doesn't realize its vision of improving the patient financial experience without our implementation team.
Cedar is committed to a flexible work environment, so this as well as many of our roles are remote friendly.
Core Responsibilities:

• Conduct technical and operational client discovery
• Develop an integration strategy based on requirements gathered from the discovery session
• Manage several technical and operational activities during solution ideation, solution design, and solution implementation
• Lead large enterprise-level cross-functional team efforts across Cedar
• Perform high-level Technical Project Management
• Liaise with operational and technical client stakeholders
• As a Staff Solutions Architect, you will be expected to mentor and coach team members to become the next generation of Solutions Architects. You must possess the ability to help the team ship by guiding teammates through making practical tradeoffs in high-stakes situations and jumping in to help others on implementation, platform level, and product-related issues.
• Work closely with our integration teams to streamline future implementations
• Serve as the voice of the customer to internal stakeholders - engineering teams, account management, and product managers

Skills & Experience:

• Has experience owning a business-critical application, standing up sophisticated systems that have multiple external integration points and customizable multi-stage workflows, and building for supportability and long-term maintenance
• Minimum of 8+ years experience in client-facing roles in enterprise settings, leading projects with established timelines and multiple stakeholders
• Experience with Project Management Methodologies (Waterfall or Agile) and Tools
• Strong familiarity with data structures, relational databases, and cloud infrastructure. You should have hands-on experience writing SQL queries
• 4+ years of programming experience with a strong understanding of software development is preferred.
• You feel comfortable working in a thriving entrepreneurial environment and have some level of comfort navigating through times of ambiguity.
• To be successful in this role, you should be comfortable interviewing external and internal stakeholders, synthesizing requirements, and ultimately translating those requirements into bodies of work for software developers.

Applicants must be currently authorized to work in the United States on a full-time basis.
#LI-REMOTE
What do we offer to the ideal candidate?

• A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year
• Flexibility to work from home or in the office, depending on what works best for you
• Unlimited PTO for vacation, sick and mental health days-we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge
• 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work
• Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians)
• Competitive pay, equity (for qualifying roles) and health benefits that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month)
• 401k plan with 3% employer non-election contribution
• Access to hands-on mentorship, employee and management coaching, and a stipend for learning and development resources to help you grow both professionally and personally

About us
Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. Over the past several years, we've raised more than $350 million in funding from investors such as Andreessen Horowitz and Tiger Global, bringing Cedar's valuation to $3.2 billion.
Today, Cedar helps over 15 million patients annually-and partners with more than 50 leading healthcare providers, including Yale New Haven Health, Summit Health, Novant Health, Allina Health, Providence, ChristianaCare, Blue Cross Blue Shield of Arizona, CommonSpirit Health and Blue Cross Blue Shield of Massachusetts.