Staff Technical Program Manager Site Reliability Engineering

As a TPM for SRE you will partner with SRE leaders and engineers to scale the platform that underpins all of MongoDB’s cloud products. You will drive program execution strengthen production reliability practices and coordinate cross-functional efforts across US and EMEA teams. Success in this role means smoother launches clearer roadmaps stronger reliability metrics and an SRE organization that's better-equipped to deliver predictability at scale. 

This role can be based remotely on the East Coast

• Drive Program Planning & Execution – Define program scope milestones and success criteria with SRE engineers and leaders. Manage dependencies across platform teams keep work clearly tracked in Jira and deliver on time
• Strengthen Production Reliability – Lead change management and launch readiness programs. Partner with SREs and product teams to define and operationalize SLOs/SLIs and use incident data metrics and capacity signals to drive prioritization and continuous improvement
• Lead Cross-Functional Coordination – Align SRE with Security Compliance Cloud platform and other engineering teams. Coordinate cross-team incident response ensure clear follow-through and build trust as the go-to driver of complex multi-team efforts
• Build Scalable Systems & Processes – Design lightweight frameworks and communication patterns that help SRE deliver reliably at scale. Work yourself out of the "hero" role by leaving teams better-equipped to execute independently

• 8+ years in technical program management engineering management or a comparable technical role partnering with software engineering teams
• Proven track record leading large-scale cross-team platform initiatives through ambiguity and change
• Strong knowledge of production change management software development lifecycle and reliability metrics (SLOs SLIs)
• Skilled at shaping roadmaps and managing dependencies
• Able to query and interpret metrics logs or other data sources to inform decisions and communicate risk
• Excellent communicator—clear concise and calm—across engineers cross-functional partners and executives
• Low-ego highly collaborative and motivated by ownership of hard problems end to end

• Hands-on or close-partner experience with Kubernetes cloud networking or observability stacks (metrics logs tracing alerting)
• Prior experience working with or alongside SRE teams
• Background in large-scale cloud infrastructure or platform engineering
• Familiarity with MongoDB Atlas or other modern cloud database platforms

This role puts MongoDB's values into practice. You'll own hard ambiguous problems end to end. You'll build together with SRE engineering Security and Compliance to co-create solutions that work across the organization. And you'll think big—scaling the platform and practices that power MongoDB's next phase of growth. You'll be in the critical path of high-impact projects working with executive stakeholders and supported to grow in your career.

MongoDB is built for change empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era enabling builders to create transform and disrupt industries with software. MongoDB’s unified data platform the most widely available globally distributed data platform on the market helps organizations modernize legacy workloads embrace innovation and unleash AI. Our cloud-native platform MongoDB Atlas is the only globally distributed multi-cloud data platform and is available across AWS Google Cloud and Microsoft Azure.

With offices worldwide and over 67000 customers including 75% of the Fortune 100 and AI-native startups relying on MongoDB for their most important applications we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment guiding how and why we make decisions show up for each other and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups to fertility assistance and a generous parental leave policy we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability please inform your recruiter.

MongoDB Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Req ID: 4263343376

What We Do

The database market is big. How big? Well according to IDC it’ll reach $153 billion by 2027. And MongoDB is at the forefront of that innovation with thousands of customers across the globe. We empower developers and businesses to build and deploy the applications they want wherever they want.

Why Work With Us

We are ambitious. We are passionate about creativity. And we believe the best paths are the ones we have yet to forge.

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