Staffing Department Manager

Great New Career Opportunity in Hospice

Now Hiring Staffing Department Manager, Edison, NJ 

Must have Staffing Experience

Virtual Interviews available 

Company Overview

It is our belief that the delivery of hospice care can be taken to a new level of excellence by those who understand the privilege of what it means to serve the terminally ill. Grace Healthcare Services was founded by a group of hospice professionals who value that opportunity and privilege. We are dedicated to advancing the quality of hospice care in the communities that we serve. Our promise is to utilize the inherent expertise of our staff to educate consumers and serve patients and families with the highest level of dignity and grace.

Job Summary: The Staffing Manager is responsible for the overall operation of the Staffing Department including supervision of the department’s processes, workflow and management of the Staffing Coordinators.

Job Responsibilities:

• The Staffing Department Manager is responsible for the overall operation of the Staffing Department including supervision of the department ‘s processes, workflow, and management of the Staffing Coordinators to ensure compliance with policies and protocols.
• Follow-up on all service comments that relate to the Staffing department.
• Review daily schedules for Hospice Aides and Continuous Care Staff to ensure optimal placement and expected staffing ratios.
• Evaluate processes and schedules of the department. Make suggestions and implement changes for greater program efficiency and time management that will not negatively impact patient care.
• Serve as a liaison to the Administrator regarding challenges within the department, recruiting requirements/open requisitions, staffing requests outside of Grace staffing pattern.
• Schedule weekly meetings with the coordinators to review status ratios, reduce overtime and Agency utilization.
• Prepare an on-call schedule for the department for weekends and holiday coverage.
• Approve all Agency hours, review Agency agreements/contracts with Director of Operations.
• Review Agency sheets daily discuss/resolve discrepancies.
• Work with HR to ensure that compliance information for all Agency staff used by the Staffing Department is received, recorded, and meets State and Federal requirements.
• Work with Payroll and Tablet Support on any schedule discrepancies. Follow up with the aides as appropriate.
• Review all morning and EOD reports for accuracy.
• Review Satisfaction Survey and follow up as appropriate.

Qualifications:

• Bachelor's Degree preferred
• At least 3- 5 years' experience in supervisory role in the Healthcare Industry required
• Experience working with HHA/ CNA
• Working knowledge of the Federal and State labor laws
• Excellent customer service, communication and interpersonal skills
• Proficient in Word and Excel
• Able to supervise and motivate staff
• Fiscal responsibility
• Bilingual a plus