Storage Administrator

Bungie is searching for an experienced Storage Administrator. You will be administering the infrastructure for our systems and people making our world class games. Bungie IT is a growing team whose day-to day duties and challenges are varied, from supporting creative staff with high end applications to maintaining servers, networks and a wide array of storage infrastructure. You should have strong troubleshooting skills, a team-oriented attitude, exceptional customer service skills, and an interest in expanding your technical breadth. As we often tread the cutting edge of new technology, adaptability and a strong desire to research, investigate, and roll out new technologies is a must.

RESPONSIBILITIES

• Assisting in implementing new storage systems
• Managing upgrades/updates, providing support and new storage provisioning requests for existing storage solutions
• Monitor capacity and performance of storage systems, determine and implement performance tuning as needed to ensure applications are operating optimally
• Provide hardware, software and OS support
• Analyze and debug storage performance issues
• Update or create documentation as required
• Install and update server and network storage equipment
• Collaborate with the team to deploy and test new hardware
• Lifecycle planning and maintenance including migration and decommissioning of old systems
• Participate in shared on-call rotation
• Work with technology partners to support/maintain internal systems

REQUIRED SKILLS

• Block protocol knowledge, iSCSI preferred
• Strong knowledge of Network Attached Storage protocols, CIFS/SMB
• Strong understanding of storage fundamentals
• Ability to work in a multi-platform hardware environment
• Must be self-motivated, team player, with ability to learn quickly and contribute to a fast paced, deadline intensive, highly technical environment
• Excellent organizational, time management, project coordination, and communication skills
• Great customer service skills, and experience in a role involving direct customer interaction (internal and external customers)
• Experience with DAS configured servers including disk array management and troubleshooting
• Previous experience in a similar role in a high availability enterprise environment
• Functional knowledge of networking applicable to NAS and SAN environments as well as general campus networks

NICE-TO-HAVE SKILLS

• S3/NFS
• Storage replication technologies both within and across multiple platforms, as well as public cloud
• Industry Certifications
• Server hardware troubleshooting
• Routing protocols