Strategic Account Executive

Account Executive

FUNCTION: ConstructEdge

SUB FUNCTION: Sales

REPORTS TO: Sales Manager

CLASSIFICATION: Exempt

LOCATION: Cedar Rapids, IA

EDUCATION: Business Degree or Equivalent Business Acumen

EXPERIENCE: 5+ years' experience preferred

Who We Are Looking For

We are searching for a highly-motivated and dedicated Strategic Account Executive who has experience with selling technology solutions within a team environment as well as account management. This is an excellent opportunity for a disciplined individual with a knowledge base and interest in the ever-changing world of technology. Additionally, experience within the construction industry is preferred.

Successful candidates must have high-energy, enthusiasm, and be excited to build relationships with current and potential clients. This is key to developing and delivering business solutions for complex issues, while driving to meet and exceed their goals.

Our ideal candidate thrives in managing the full sales cycle of a diverse portfolio. They are also able to have a high-level business conversation and consultation with potential clients to deliver CCR's value proposition. This role will be responsible for exploring uncharted and rapidly evolving opportunities in the market and connecting clients to CCR as a business partner.

What You'll Accomplish and Experience

• Meeting with current and potential clients across the United States to understand their business needs and pain points
• Participating and executing sales strategy, goals, and objectives as set by the team
• Continuing to learn and understand the overall market, differentiating products and competitors
• Recommending, facilitating, and coordinating with both potential clients and key stakeholders to acquire new clients
• Leading the entire sales cycle within complex sales
• Managing and validating the sales pipeline by assessing early-stage opportunities to ensure the sales goals will be met
• Analyzing and collaborating with marketing on new industry or marketing data
• Establishing sales goals and tracking results and trends regularly for business budgeting/forecasting
• Track and maintain strategic account profiles and record all client related data. This includes taking notes during all client meetings
• Conduct client and market research
• Renew and sell existing services and solutions to current clients
• Prepare, present, and facilitate client Business and Service Reviews with the proper stakeholders and facilitate the delivery to the client
• Maintain quality and time metrics for clients pertaining to SLAs or special requests. Work with various CCR teams to address any quality issues
• A fun work environment and culture where we recognize everyone's hard work and celebrate our successes together
• Oversee invoicing as agreed-upon in Statement of Work
• Verify the schedule of contract expirations and proactively initiate contract renewals
• Proactively maintain an open line of communication with clients to obtain feedback to keep a pulse on client satisfaction

• Respond to calls, emails, and tickets with professionalism and courtesy within established response guidelines

Desirable Previous Experience

• Strong level of business acumen
• Thrive when engaging with clients: can begin conversations, build rapport, and handle objections.
• Demonstrated use of consulting and value-based selling approach
• High level understanding of CCR services related to implementation and functionality
• Ability to build strong professional relationships internally and externally
• Demonstrated self-motivation
• Proficient Microsoft Office Suite and use of presentation tools (i.e. Zoom)
• Maintain composure when faced with conflict and adjust quickly to changing environment
• Strong ability to communicate and listen effectively at all levels
• Ability to successfully work cross functionally effectively
• Systems mindset to use tools such as dashboards and reports to track client information
• High level of technology aptitude with knowledge of IT industry
• Ability to multi-task, staying organized, shifting focus, and managing multiple priorities
• Experience working trade shows to develop strong pipeline of sales leads
• Ability to travel as needed for business need
• Experience with HubSpot as a CRM and Asana for project management preferred.

Why CCR

CCR is a privately held corporation that was founded in 1986 that provides technology services to large and small businesses nation-wide from our location in Cedar Rapids, IA. Our achievements include:

• Top quartile revenue growth for each of the last 5 years as per the worldwide Service Leadership Index® precision benchmark.
• Nationally recognized as "Great Place to Work" - 7 years in a row
• 10-years consecutively listed on Inc. 5000 - Fastest Growing Privately Owned Companies in America
• 7-year consecutive top 100 listing on MSPMentor 501 internationally
• Nationally awarded Platinum HIRE Vets Medallion (2020, 2021, 2022)
• Finalist or Winner from Technology Association of Iowa for the following:
  • IT Service Provider of the Year (2021, 2020, 2019, 2018, 2017, 2016, 2014, 2013)
  • Top Growth Company of the Year (2017)
  • Best User of Technology (2015)
  • Technology company of the year (2015, 2014, 2013)

Learn more about CCR and our values: https://ccr.net/about-us/

CCR offers a unique work-life balance and environment. Our competitive benefits package includes free daily lunch for employees, gym membership reimbursement, health, dental, and vision insurance, paid time off and paid holidays, a 401k program, quarterly profit sharing, short & long term disability and life insurance and lots of development opportunities to help you grow your professional career.

Learn about our culture: http://reviews.greatplacetowork.com/circle-computer-resources-inc.