Job Description
Empathy is transforming the way families navigate life’s most difficult times - from the loss of a loved one to other major life transitions. By combining technology with compassionate human care we bring clarity comfort and peace of mind when it matters most.
We partner with leading employers insurers and financial institutions to deliver meaningful human-centric support at scale. Today Empathy supports over 45 million people across North America.
Backed by top-tier investors including General Catalyst Index Ventures Adams Street Aleph and Entreé Capital. we’ve raised over $160 million to date including a $72 million Series C to expand our impact and scale our mission worldwide.
In this role you willThe Insurance & Wealth Solutions Team at Empathy drives enterprise sales by partnering with life insurance carriers wealth managers retirement organizations financial advisory groups and other financial institutions to deliver Empathy's innovative support solutions. We work closely with our partners helping them reimagine how they serve their customers creating transformative solutions that align with empathy and care.
The team is composed of dynamic business development leaders with diverse experience and expertise united by a shared passion for achieving ambitious goals driving our mission forward and delivering exceptional results. Together we are dedicated to making a meaningful impact fostering innovation and setting new standards of success in the industry. We are seeking Strategic Account Executives located in the Midwest Southwest and West coast territories of the US.
- Cultivate and oversee a dynamic sales pipeline within the Insurance and Wealth sector.
- Formulate strategic deal models and cultivate substantial intricate partnerships.
- Identify and capitalize on new business prospects driving revenue and fostering sustainable financial growth.
- Engage and influence senior leadership at major financial institutions bringing a confident and credible executive presence to every interaction.
- Lead negotiations throughout the sales process to secure favorable terms and agreements for multi-year contracts.
- Foster connections with industry experts for strategic collaborations and business expansion.
- Collaborate closely with Product and Marketing teams to develop holistic solutions.
- Tag team with other Insurance and Wealth department members at industry events and joint deals.
- 5+ years of successful sales experience within a SaaS organization preferably selling into financial or insurance institutions.
- 3+ years of experience in hands-on business development work from value creation to contract negotiation funnel creation and opportunity management.
- Familiarity and experience applying and running a MEDDIC or MEDDPIC sales methodology
- Ability to confidently present to — and build trust with — C-level executives at Fortune 500 firms with the presence and polish to influence strategic decision-making at the highest levels.
- Demonstrated success in navigating complex enterprise-level sales cycles involving multiple stakeholders and averaging high six-figure ACV agreements.
- Proven track record of surpassing quotas in high-growth sales environments.
- Profound understanding of U.S. Insurance and Wealth products/services and claims decision-making processes.
- Willingness to travel across the U.S. (approximately 35% travel).
Preferred :
- Experience working with Insurance and Wealth organizations
- Strong understanding of Insurance and Wealth agents’ needs and pain points
- Familiarity with platforms such as Salesforce and Gmail.
The salary for this position is approximately $160000 base salary with annual variable based on goal attainment plus equity and full benefits package. The exact compensation is decided based on many factors including but not limited to: skills qualifications and geographic location.
To support our employees we offer comprehensive benefits both in and out of the office. These include premium healthcare comprehensive paid time off and flexible parental leave. Our bereavement care includes premium access to the Empathy platform and support for employees and their families. We support financial wellness with a company-sponsored 401(k) plan and up to a 4% employer match along with competitive stock options. With annual retreats team lunches for our NYC office and a remote employee stipend we prioritize spending time together and investing in our people. We hope you will want to join our exceptional team!
Top Skills
What We Do
Empathy is a leading technology company transforming the way people plan for and navigate life’s toughest moments. By combining cutting-edge innovation with compassion Empathy provides unparalleled support for bereavement estate management legacy planning and more. Trusted by Fortune 500 companies and leading life insurers Empathy serves over 40 million individuals across North America setting a new standard for modern family care and workplace benefits. Empathy’s mission is to make care as practical as it is compassionate—partnering with employers insurers and financial institutions to deliver scalable support that eases emotional burdens simplifies complex logistics and empowers families to move forward with clarity and resilience.
Empathy Offices
OnSite Workspace
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Date Posted
04/07/2026
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