Strategic Account Manager

Your Title: Strategic Account Manager - North American region

Job Location: Remote US or Canada

Our Department: Field Systems

Are you dedicated to customer satisfaction and enjoy working collaboratively to identify and deliver account expansion opportunities? 

What You Will Do

As a Strategic Account Manager for the North American region, your responsibility is to maintain and grow relationships with our key clients. Your role is crucial in ensuring client satisfaction, driving revenue growth, and identifying opportunities for upselling and cross-selling. You will act as the primary point of contact for our clients, comprehending their business needs and providing strategic solutions to help them achieve their objectives. This position demands exceptional listening, communication, negotiation, and problem-solving skills, as well as a deep understanding of the industry and our clients’ businesses.

• Cultivate and sustain robust relationships with key clients, acting as their primary point of contact for all inquiries, concerns, and escalations.

• Comprehend clients’ business objectives, challenges, and market trends to provide strategic counsel and solutions that align with their goals.

• Conduct regular business reviews with clients to evaluate their satisfaction, identify areas for improvement, and uncover opportunities for growth.

• Collaborate with internal teams, including Sales, Marketing, and Product Development, to ensure client needs are met and exceeded, and ensure smooth project implementation and successful delivery of services.

• Collaborate with our distribution channels to ensure they are providing exemplary customer service whether sales, training or support.

• Identify opportunities for upselling and cross-selling, working in close collaboration with the Sales team to develop account expansion strategies.

• Remain current with industry trends, the competitive landscape, and market conditions to proactively identify potential risks and opportunities for our clients.

• Travel up to 50%

What Skills & Experience You Should Bring

• Strong negotiation and influencing skills, with the ability to drive results and overcome obstacles.

• Strong interpersonal and communication skills, with the ability to build rapport and trust with clients.

• Excellent problem-solving and analytical skills, with the ability to identify and address client needs effectively.

• Successful track record in account management, with a focus on strategic relationship building and revenue growth.

• Exceptional organizational and time management skills, with the ability to prioritize tasks and meet deadlines with the ability to manage multiple accounts simultaneously while maintaining a high level of attention to detail.

• Knowledge of the industry trends, market dynamics, and best practices in account management.

About Our Field Systems Division

The Field Systems Business segment brings together hardware and positioning technologies.

The following links are recommended in order to better your understanding of Trimble, and the products available within this particular division.

• Trimble: Innovation at its best

• Trimble: A History of Outstanding Innovations 

• Trimble: Geospatial

• Trimble: Civil Construction

• Trimble: Advanced Positioning

Compensation

Annual earnings for this role will be a mix of base salary + commission driven by goals and sales at 70/30 split. 

Trimble’s Inclusiveness Commitment

We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work.

We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from.

Trimble’s Privacy Policy

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Pay Equity

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Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.

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Bonus Eligible?

No

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Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan.

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Trimble is proud to be an equal opportunity employer. We welcome and embrace our
candidates' diversity and take affirmative action to employ and advance individuals
without regard to race, color, sex, gender identity or expression, sexual orientation,
religion, age, physical or mental disability, veteran status, pregnancy (including
childbirth or related medical conditions), national origin, marital status, genetic
information, and all other legally protected characteristics. We forbid discrimination and
harassment in the workplace based on any protected status or characteristic. A criminal
history is not an automatic bar to employment with the Company, and we consider
qualified applicants consistent with applicable federal, state, and local law.

The Company is also committed to providing reasonable accommodations for
individuals with disabilities, and individuals with sincerely held religious beliefs in our job
application procedures. If you need assistance or an accommodation for your job, contact

[email protected]