Strategic Account Manager

The Strategic Account Manager is responsible for building relationships with new clients while maintaining existing client base, coaching clients on all aspects of Medica's programs/products and client implementation. This role will also be responsible for the effective and timely resolution of service issues. This is an opportunity that would allow you to work a hybrid of working from home, in office as well as community facing.

Qualifications:

• Complete working knowledge and skill with ability to be fully proficient in professional field
• Bachelor's degree or equivalent experience in related field, plus 5+ years of work experience beyond degree
• 3+ years of account management experience required
• Commercial group insurance, health plan products, medical benefits, carrier industry experience required

Skills and Abilities:

• Ability and willingness to learn the HealthRules platform and processes in addition to other Medica platforms as needed
• Account implementation experience preferred
• Experience with or an understanding of insurance brokerage preferred
• SalesForce experience preferred
• Advanced skills in MS Word and Excel
• Presentation experience
• Project management skills
• Experienced written and oral communication skills
• Strong interpersonal and relationship-building skills
• Decision-making and analytical skills
• Ability to work in a self-directed manner
• Ability to work with a variety of management levels
• Ability to thrive under pressure and in a fluctuating environment

License:

• MN Life/Health License or ability to obtain within 90-days of employment required

This position is a Hub role, which requires an employee to occasionally come onsite to the Minnetonka office for applicable heads-up work. Frequency is determined by business need as decided by leadership.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)