Strategic Account Manager

Accurate Background is a fast-growing organization, focused on providing accurate background check results and building trustful relationships with our clients. We have a family feel environment and a desire to help our clients succeed. If you’re passionate about the customer experience, find yourself managing projects and paying attention to detail, then you might be a fit for our open Strategic Account Manager role. 

A Strategic Account Manager (“SAM”) is a consultative account management and sales position responsible for growing revenue and strengthening partnerships with Accurate’s clients. The Strategic account manager maintains regular contact with their assigned account base and increases revenue by positioning and demonstrating new and existing products, preparing appropriate ROI’s and providing proactive and strategic solutions to their clientele. The SAM drives sales revenue by building a relationship with key players within their accounts; penetrating the account at all levels and subsidiaries; becoming a trusted advisor on background screening services and related products to meet the needs of their accounts. The SAM stays in total engagement with the account during the final steps of the sales cycle, implementation and provides ongoing support and solutions to secure their accounts for the long term. The SAM will work with the necessary internal resources to ensure fulfillment of the clients’ requirements. The SAM manages accounts that are considered Enterprise clients/and or Fortune 50+.

Responsibilities

• Develops corporate contacts with assigned clients and cultivates relationships at all levels that enhance Accurate Background’s position.
• Prepares business reviews and multiple year account plans for each account based on short, mid and long-range plans to grow the partnership with the assigned client base.
• Provides statistical usage reports for regular client meetings.
• Profiles clients, analyzes client usage, prepares proposals and works through negotiation of additional products and services to achieve client satisfaction and increased revenue targets. 
• Works with internal and external resources to provide solutions, i.e. ATS providers on implementation of new services and/or integrations
• Possesses an in depth understanding of their clients' markets and their industries
• Identifies risk and presents solutions to key stakeholders to mitigate churn
• Travel required 15-20%
• Note: Performs related duties as required or assigned

Qualifications

• 5+ years Account Management in background screening industry
• College degree desirable or equivalent experience
• Must be proficient in Word, Excel and PowerPoint
• Exercises a wide range of decision-making control
• Very skillful in formulating solutions for difficult decisions
• Ability to organize tasks, multi-task and manage time efficiently
• Excellent written and verbal communication skills