Strategic Account Manager- Partner Growth

At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions of Fortune 100 companies. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.

Given our continued growth, we always have room for more intellect, energy, and enthusiasm - join our global team and see why it's so special to be a part of Mitratech!

Job Summary

As a member of the Partner Growth team you will be managing a select book of business comprised of existing complex partners. As the Strategic Account Manager, you are a critical lifeline between our largest, most critical partners and Mineral, advocating for expanded and profitable relationships between the two. You will be responsible for driving new, innovative ways to support the Partner's sales, marketing, and customer success teams to ensure they are maximizing revenue growth between our two organizations. In addition, you will be outlining strategic plans with your Partners and their clients to ensure all products and services are introduced and promoted.

The essential functions include, but are not limited to the following:

• Own the Partnership relationships, growth, & retention quotas within your territory & operate as the ambassador between Mineral executives & executives within assigned partner accounts.
• Build positive working relationships with assigned Partners to maximize product sales within their customer base, working together to accelerate growth opportunities.
• Understand partners’ current business, challenges, and goals to develop trusted advisor status and build loyalty.
• Develop additional contacts & sponsor relationships within your assigned Partners to navigate the channels of complex multi-sponsor, multi-cycle sales processes
• Develop broad Partner specific sales and marketing plans to increase selling efforts through collaboration with our marketing team and the Partners’ marketing team.
• Train and engage the Partners’ sales and support teams through sales and administrative webinars.
• Coordinate with Partners to develop joint business plans that mutually agree with joint business objectives.
• Develop and review sales proposals with Partners as needed.
• Conduct regular online and in-person partnership meetings with top identified Partners.
• Perform business reviews and recommend improvements.
• Manage sales activities and maintain sales records and reports.
• Travel to associated shows & events as needed.
• Perform other duties as assigned.

Persuasive Communication & Influencing Others:

• The ability to plan and deliver oral and written communications that impact and persuade the intended audience(s) as well as the ability to gain others’ support for ideas, proposals, projects, and solutions.

Building Collaborative Relationships: 

• The ability to develop, maintain, and strengthen partnerships with others
  inside or outside the organization who can provide information, assistance, and support.
  Results Orientation: The ability to focus on the desired result of one’s own or one’s unit’s work, setting
  challenging goals, focusing effort on the goals, and meeting or exceeding them.

Strategic Thinking: 

• The ability to analyze the organization’s competitive position by considering market and
  industry trends, existing and potential customers (internal and external), and strengths and weaknesses as compared to competitors.

Managing Change: 

• The ability to demonstrate support for organizational changes needed to improve the
  organization’s effectiveness; initiating, sponsoring, and implementing organizational change; helping others to successfully succeed with organizational change.

Adaptability: 

• Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing things.

Experience, Skills, Abilities, Education, and Certifications

• 5+ experience with revenue generation, strategic planning, retention, and renewals
• Self-starter, ability to work independent in a remote environment
• Excellent verbal and written communication skills, both cross functionally and globally
• Strong organizational skills and the ability to create clear business processes
• Self-motivated sales professional with strong work ethic, integrity, and values
• Ability to identify sales opportunities and strategically grow partnerships
• Outstanding communication and persuasion skills
• Experience in public speaking and presenting to small & large groups
• Desire to build strong relationships and create win-win partnerships
  

Travel would be quarterly onsite meetings, and a few key client visits throughout the year.