Strategic Accounts Manager

Boston Dynamics has an opening for a Strategic Account Manager within our Warehouse Robotics team. The Strategic Accounts Manager will have a small number of major accounts that are critical to successful early growth of our warehouse robotics business. In this highly visible role, the right candidate will be a core part of the Boston Dynamics team creating the future of warehouse logistics robotics!

Boston Dynamics is a world leader in mobile robots, tackling some of the toughest robotics challenges. We combine the principles of dynamic control and balance with sophisticated mechanical designs, cutting-edge electronics, and next-generation software for high-performance robots equipped with perception, navigation, and intelligence. Boston Dynamics has an extraordinary and fast-growing technical team of engineers and scientists who seamlessly combine advanced analytical thinking with bold engineering.

Day to day activities include:

• Manage relationships with our largest strategic customers
  • Establish long-term client relationships
  • Communicate with clients on a regular basis, respond to questions and resolve problems
  • Introduce new developments, applications and products to the relevant audiences
  • Develop a mapping and deep understanding of individual roles and responsibilities within the client organization
  • Assess the commercial potential of automation at a very detailed level within a customer's complete logistics network
  • Evaluate commercial and engineering aspects of customer requirements and implement sales and marketing strategies to satisfy those requirements
  • Understand the customer buying patterns, methods and preferred channels
  • Evaluate and report competitive pressures
• Monitor project performance
  • Contribute to sales proposals/estimates/quotes; deliver to customer
  • Maintain and update sales forecast
  • Closely monitor project timelines; alert stakeholders of changes and areas of concern
  • Celebrate successes!
• Collaborate with the client and Boston Dynamics team to plan and deliver products and services with clarity as well as a very high level of customer satisfaction.

Desired skills:

• Bachelor's Degree in business administration or engineering related fields or a special combination of education and experience with demonstrated accomplishments
• Minimum 8 years sales experience in the technology B2B environment.
• Warehouse logistics and/or automation experience preferred
• Experience forecasting multi-phase project work
• Excellent communication skills (both written and verbal)
• Develop sales presentations via either Microsoft and Google products
• Negotiation skills with problem-solving attitude
• Experience in crafting multi-dimensional customer frame agreements

Travel

Up to 50% travel including international