Strategic Enterprise Account Executive

TigerConnect transforms healthcare with the industry's most widely adopted clinical collaboration platform - uniquely modernizing the way doctors, nurses, care teams, patients, and data connect. With solutions spanning care communication, patient engagement, scheduling, alarm notifications, nurse call, and more, TigerConnect accelerates productivity, reduces costs, and improves patient outcomes, safely and securely. Trusted by more than 7,000 healthcare organizations for user-friendly, yet enterprise-ready solutions, TigerConnect delivers 99.99% verifiable uptime for more than 10 million messages each day.
The Strategic Enterprise Account Executive (SAE) will have responsibility to manage primary relationships between TigerConnect and a select group of highly strategic customer partnerships. The SAE will be responsible for developing a strong understanding of the customer's communication and workflow opportunities and strategies, and will design strategic account plans that facilitate long term business growth, portfolio expansion, and client satisfaction. The SAE will also be required to operate collaboratively within the internal TigerConnect organization, influencing and executing effectively within a matrixed organization including the sales, marketing, client success, and product teams.
What You'll Be Doing:

• Function as primary partner for specific clients, understanding business needs, and growing their portfolio of products through cross-sell and upsell motions
• Ownership of and accountability to revenue projections for account portfolio
• Build strong, cross functional relationships with all levels of a customer organization
• Understand competitive landscape, market insights, and effectively communicate across key internal and external stakeholders
• Build and execute account plans; coordinate and deploy TigerConnect resources to accomplish these plans
• Utilize data and scorecards to review trends and develop actionable outcomes
• Facilitate contract negotiation & pricing with clients
• Travel to client sites as needed

What You Bring:

• 10+ years experience in business development, new logo sales, and/or account management in an enterprise SaaS industry required with 3+ years of that in healthcare preferred
• Bachelor's degree required; advanced degree is a plus
• Deep knowledge of health systems and healthcare is preferred
• Demonstrated understanding of strategic account growth
• Experience working with executive-level leadership internally and externally
• Experience in negotiating customer contracts & pricing
• Exceptional written, oral, and presentation communication skills
• Experience with implementing and managing EMR, health technologies, SaaS or consulting solutions in the health system market, targeting all levels of organizations

How We Pay:

• Total compensation for this role is comprised of a base salary and commission
• We offer a competitive commission structure designed to reward for performance with accelerators and no caps
• This position will have On Target Earnings in the range of $200,000 - $300,000

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Who We Are:
We are recognized as a top Cyber Security Company to Know, one of the 5 Sizzling Silicon Beach Startups to Watch by Entrepreneur, Best Places to Work in Healthcare 5 years in a row (2015, 2016, 2017, 2018, and 2019) and Built In LA's 2021 Best Places to Work, Best Midsize Companies to Work, Best Paying Companies and Best Perks & Benefits.
Why We're Different:

• We are the largest provider of clinical communication and collaboration solutions in the U.S.
• We're making much-needed, major changes in the healthcare industry - allowing nurses and doctors to treat more patients, more quickly
• Prime office space in the major tech ecosystems of California - Silicon Beach and Silicon Valley - each complete with a loaded fridge and tons of other perks (think rock climbing wall, food trucks, yoga, happy hours & more)
• An opportunity to work closely with a proven executive team, board, and serial entrepreneurs (www.tigerconnect.com/about)
• A fun environment that embraces a "work hard-play hard" culture
• We have team members that love what they do and are willing to go the extra mile to help clients, support the company's rapid growth, and ultimately optimize healthcare workflows
• This is a full time opportunity with a competitive salary, medical benefits, and 401K matching plan

TigerConnect is an Equal Opportunity Employer.
*Recruiting firms that submit resumes to TigerConnect without first entering into a written contract with TigerConnect will not be entitled to any compensation on candidates referred by that firm.