Strategic Partnerships Coordinator

Who we are

Rokt is the global leader in e-commerce technology, powering the Transaction Moment™ of best-in-class companies including Live Nation, Groupon, Staples, Lands' End, Fanatics, GoDaddy, Vistaprint, and HelloFresh. Rokt's mission: To make e-commerce smarter, faster, and better. Through its proprietary technology, Rokt enables its e-commerce clients to increase brand engagement and unlock new revenues in the Transaction Moment™, allowing them to stay ahead of their competition while delivering a superior and individualized experience for each customer. Founded in Sydney, the company now operates in the US, Canada, the UK, Ireland, France, Germany, the Netherlands, Denmark, Sweden, Norway, Finland, Spain, Australia, New Zealand, Singapore, and Japan.

With annual revenues of more than $150M and a vibrant company culture, Rokt has been listed in both Built In NYC's ‘Best Places to Work’ NYC and ‘Great Places to Work’ US. Our award-winning culture is guided by our four core values: Smart with Humility, Customer Obsessed, Conquer New Frontiers, and Enjoy the Ride. These values help us recruit, retain, and promote the right talent around the globe and ensure we have the right conditions to do our best work. Rokt closed our Series C in 2019, raising US$48m from TDM Growth Partners and existing investors. The investment supports our continued investment in research and development.

We are profitable, growing fast, and having fun transforming the world of e-commerce. Keen to join us?

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Requirements

About the role

• We are hiring for an exciting entry level partnership coordinator position within Rokt’s Channel Partnerships team. This role is suited for someone who is passionate about uncovering insights on what strategies drive the best return for the business. In this role, you will be central to expanding our presence in-market by providing support to our top tier Channel Partners, from clients to agencies and tech partners, with the goal of driving revenue growth for the Rokt business.
• As a Partnerships Coordinator at Rokt, you will work closely with Channel Managers to support key Channel Partners by utilizing research and leveraging your understanding of their business to identify opportunities where Rokt can add value. On this high-growth team, you will be measured by opportunity generation and will have the flexibility to work across a variety of verticals and sales/partnership opportunities. If you see yourself as a combination of a sales and marketing professional that blends the creativity of marketing/communication with the hustle and deal making of sales, with an analytical lens, you’ll find success in this role.
• This role will provide an excellent foundation for professional growth, with a real opportunity for career progression and international travel as the company expands globally.

Outcomes & Responsibilities

• Work closely with team to develop and execute strategic growth initiatives including but not limited to: day-to-day management of Channel Partners, interpreting data and making strategic decisions, guiding process enforcement and tracking commitment deadlines across Channel Partners
• Conduct detailed research and draw insights on key verticals/brands that Rokt Channel Partners are working with to identify business opportunities in market
• Manage scheduling and business operations as it relates to the Channel Partnerships team
• Track key Channel Sales metrics to uncover insights that guide strategy
• Develop relevant client-facing proposals with the support of cross-functional teams
• Work closely with Marketing to ensure timely distribution of educational content and identify opportunities for new materials
• Provide monthly sales and commission reporting to Partners
• Liaise with cross-functional teams as necessary to provide excellent customer service to our Channel Partners

Capabilities & Requirements

• Bachelor’s degree; 1+ year relevant prior experience be it by way of permanent, casual or internship role (digital experience preferred but not required)
• Hunter mentality with aspirations for career growth
• Effective Communicator - Keeps others informed and up to date on his/her priorities, current tasks and work completed. Welcomes constructive criticism for career development
• Solution - Oriented - Approaches problems with a can-do attitude and presents practical solutions
• Highly Organized Self-Starter- Responds well under pressure and is able to prioritize & complete tasks efficiently & effectively. Bias to speed yet detail-oriented
• Tech Savvy - Comfortable using online marketing and email platforms to communicate across teams & measure performance
• Self driven entrepreneurial spirit
• Experience with Microsoft Office and Hubspot (not required but viewed favorably)

Benefits

• Safety is our highest priority. We actively invest in the growth of our people and the strengthening of our communities. Our NYC office is 100% vaccinated to keep our employees and community safe and healthy. We require all Rokt’stars and anyone else who will be onsite at the Rokt NYC office–clients, contractors, vendors, and suppliers–to show proof of vaccination and their booster shot.
• Work with the greatest talent in town. Our recruiting process is tough. We set a high bar because we have a high-performing and high-velocity culture where we only want the brightest and the best.
• Join a community. We believe the greatest things happen when we come together to solve complex problems and make meaningful connections with each other through social groups, sports clubs, and social events.
• Accelerate your career. Develop through our global training events, ‘Level Up’ investment, online training courses, and our fantastic people leaders. Take your career to Rokt’speed - Grow your career in our rapidly growing company.
• Take a break. When you work hard, we know you also need to rest. We offer generous time off and parental leave policies, as well as mental health and wellness days for all employees. We also offer a paid Rokt’star Sabbatical for employees who have been with us for 3 years or more.
• Stay happy and healthy. Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us! In the US, access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance for your whole family. And our NYC office is dog-friendly!
• Become a shareholder. All Rokt’stars have stock options. If we succeed, everyone is rewarded.
• See the world! Along with our global all-staff events in amazing locations (Phuket, Thailand in January 2020, Hawaii in May 2022), we also offer generous relocation packages for those interested in moving to another Rokt office. We have cool offices in great cities: New York, Sydney, London, Singapore, Tokyo.
• Get the best of both worlds with a hybrid workplace. We currently work 4 days a week in office, allowing you to enjoy the best of both worlds (please note: this is subject to change based on the needs of the business and some support roles still require a full-time presence). One week per quarter, you also have the flexibility to work from anywhere.
• We believe in equality. Rokt is an Equal Opportunity Employer and recognizes that a diverse workforce is crucial to our success as a business. We would love you to apply for one of our open roles—irrespective of socio-economic status or background, age, gender identity, race, religion, sexual orientation, color, pregnancy, carer/family responsibilities, national and social origin, political opinion, marital, veteran, or disability status.

Compensation: $77,500 - $100,000/year + equity + (great) benefits!