Strategic Product Leader - Remote

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Job Title

Strategic Product Leader - Remote

Requisition Number

R6390 Strategic Product Leader - Remote (Open)

Location

Arizona - Home Teleworkers

Additional Locations

Job Information

We, here at CSAA IG are one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we recognize that every day is an opportunity to be innovative and adaptable. We hire good people for a brighter tomorrow. We are actively hiring for a Strategic Product Leader.

Your role: In this role, you would work closely with our Executive Vice President of Personal Lines Product Management (PLPM) on initiatives ranging from strategy and planning to special projects.

Your work:

• Be empowered to operate at a tactical, strategic and operational level, handling the oversight of projects that do not neatly fit within the organizational chart or that fall between departmental areas of responsibility.
• Impact the Product Direct Leadership team's productivity through streamlining strategic initiatives between departments and across the company.
• Improve and directly impact decisions and processes, and your work will increase the speed, efficiency and execution of product initiatives within the division and across the company.
• Assist with communicating priorities, activities and results to the larger organization, while ensuring deliverables are met. You will maintain a strong pulse and feedback loop on organizational needs.
• Work hand in hand with colleagues on the Technology, Finance, Strategy & Innovation, Customer Experience and Marketing, People and Community, Operations and Legal teams to achieve enterprise objectives and form core business initiative performance targets.
• Be nimble in helping to meet ad hoc business needs in an expedited manner.
• Influence and drive the priorities of the leadership team, including identifying opportunities to increase leadership team effectiveness.
• Drive shared alignment around strategy for the continued development and evolution of the Personal Lines Product division, assisting with forming a plan with clear goals and asks, executing and monitoring progress.
• Work with various business leaders and clients to understand required capabilities to achieve vision and to define programs and projects which will deliver the required capabilities. Partners with the business to prioritize a portfolio of projects which will achieve business strategies and imperatives.
• Conduct high level reviews of project charters and work plans, confirming appropriateness of project approach and that cross-functional work streams have been included to facilitate success in the delivery of project/program.
• Lead the integration analysis of project/program efforts to identify and address interdependencies of functionality, schedule and high-level change management issues. Facilitates understanding and management of cross-project dependencies.
• Identify delivery portfolio risks and issues and determines and implements corrective action to mitigate risks and potential impacts to the enterprise.
• Serve as a trusted advisor to all, recommending improvements on planning, new ideas, project delivery, business analysis, process design and execution.

What you'll need to succeed:

• Ability to adapt quickly to changing priorities, assignments and roles within tight timelines.
• Resilience in order to thrive in a highly ambiguous and complex environment.
• Strong customer relationship, interpersonal, analytical, and problem-solving skills.
• Effective decision-making skills, even under pressure and while sometimes lacking all of the desired information.
• Ability and willingness to navigate and shape interpersonal complexities to ensure cross-functional teams are operating at their highest level.
• Expert program and project management competence and skills.
• Expert analytical, planning, problem solving and solution design skills.
• Ability to discern between best theoretical solutions and best realistic solutions.
• Expertise and proven track record in managing complex, multifunctional initiatives.
• Ability to communicate your ideas and solutions in simple and compelling language tailored to multiple audiences and across multiple mediums (verbal, written, presentation).
• Ability to provide direction and perform responsibilities via influence (as opposed to line management authority).

Required Experience, Education and Skills

• BS/BA Degree in business, engineering, economics, finance, information technology, mathematics, physics or similar quantitative field or an equivalent combination of education and experience (preferred advanced degree in related area).
• 10+ years of consulting or related experience, including multi-year experience consulting on improving and optimizing business operations and processes and substantial interaction with senior executives.
• 10+ years of program/project management experience.

What would make us excited about you?

• Ability to maintain strong working relationships and partnerships with key business stakeholders.
• Excellent communication in written and verbal form, the ability to work well with executives and the ability to lead and influence across multiple levels and functions of an organization.
• Demonstrate the ability to anticipate the needs of an executive and their staff/direct report team and prioritize accordingly.
• Provide critical thought partnership in building a successful and healthy organization: review, design, and execute on improvements to org structure, find knowledge and skills gaps and help address them.
• Maintain the highest level of integrity and management of confidential information.
• Have extensive industry experience and has applied analysis, research and improvement tools and methods in multiple and varied areas of business operations.
• Actively shapes our company culture (e.g., supporting employee resource groups, mentoring employees, volunteering, joining cross-functional projects).
• Champions our cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.).
• Demonstrates a company ownership mindset, thinking beyond boundaries of their own area.
• Travels as needed for role, including divisional / team meetings and other in-person meetings Fulfills business needs, which may include investing extra time, helping other teams, etc.

CSAA IG Careers

At CSAA IG, we're proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.

Join us if you

• BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.
• COMMIT to being there for our customers and employees.
• CREATE a sense of purpose that serves the greater good through innovation.

Recognition: We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at https://careers.csaa-insurance.aaa.com/us/en/benefits

In most cases, you will have the opportunity to choose your preferred working location from the following options when you join CSAA IG: remote, hybrid, or in-person. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don't miss important updates from us. If a reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected].

As part of our values, we are committed to supporting inclusion and diversity at CSAA IG. We actively celebrate colleagues' different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers' evolving needs.

CSAA Insurance Group is an equal opportunity employer.

The national average salary range for this position is $134,000-148,000. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on county of residence. The full salary range for this position across all the states we hire in is $121,000-$179,000. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 15% of eligible pay.

If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education. Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and Alaska. Must have authorization to work indefinitely in the US.