Strategic Programme Manager

Let’s face it: out-of-pocket expenses suck. Manual expense spreadsheets are old-school. No one wants to wait until payday to be reimbursed for something they bought for work, and finance teams have better things to do than spend hours tapping away on Excel. At Pleo, we’re on a mission to change this. We’re here to make spend management surprisingly effective and empowering – for finance teams and employees.

And that's what we're here to do. But we need your help 🤝

Pleo is looking for a Strategic Programme Manager to to join our Strategy and Commercial Effectiveness team.

What do we need?

We are looking for a best-in-class Programme Manager to join our Strategy and Commercial Effectiveness team in our new Hub in Chennai on a hybrid working arrangement. We will need you to work on a CET timezone. This is a multi-functional team focussed on 10x initiatives that combine strategy, data, operations, and cutting-edge technology, in order to build efficiencies in Pleo’s GTM via Sales, CS, Product and Comms.

You must have a proven track record as a Programme Manager with experience managing end-to-end execution of a project and a team to support successful delivery. 

You will be supporting and delivering major business growth by building robust and smart processes as well as problem solving for new and innovative solutions that will 10x Pleo’s growth. 

What to expect in the role 💡

In this role, you will lead various commercial programmes covering the revenue efficiency of the entire customer lifecycle from a strategic and operational nature. Some examples are:

• Lead and New Business revenue acquisition  
• Growth revenue pipeline
• Churn prevention
• Product adoption
• AI-assisted GTM delivery
• Scalable PLG and comms distribution
• Customer profile scoring and segmentation

We are involved where the business needs new innovative ideas related to revenue efficiency and effectiveness to be ideated, designed, built, launched and measured.

You’ll be keeping yourself busy…

• Leading the end-to-end delivery of cross-functional projects for implementation of new, high-impact commercial processes including successful adoption and change management.
• Defining new strategic initiatives, and building structured business cases for innovative solutions to make commercial distribution successful. 
• Developing rigorously, fact-based, quantitative analysis to support recommendations for Revenue growth and expansion across the customer life-cycle
• Communicating recommendations and new process enablement to senior management and function teams in a clear, concise and impactful way 
• Leading stakeholder engagement, facilitating and collaborating in project team meetings and acting as the key orchestrator of process and delivery
• Managing one other team member in their programme management career development.
• Managing deadlines, prioritising workloads, bringing high velocity, and maintaining strong attention to detail to meet organisational objectives and quality measures

What we need from you:

• Minimum of 3 years of experience in a Programme Manager or Strategy & Operations role 
• Background in consulting, startup or industry-related experience managing teams of cross-discipline resources with complex, multi-location programs is a plus
• Exceptional organizational and time-management skills with a proven ability to manage multiple projects/people concurrently and ensure timely delivery
• Ability to think outside-the-box and problem solve for some of the hardest growth problems at Pleo. This is supported by strong analytical and decision-making abilities.
• Experience handling high-pressure situations and tight deadlines.
• Experience developing people in their career growth, as well as senior stakeholder management.
• Proficiency in Excel or Gsheet, including formulas, pivot tables, and data visualisation techniques.