Strategic Relationship Manager

About Billd
Billd is a fast-growing fintech company looking to disrupt a $1.4 trillion dollar industry. We offer industry-leading financial and technology products to empower our customers. We believe in championing the underdog because no one else does.
We're equally committed to the motivated professionals that make up the Billd family. We are proud to have been recognized as Austin's fastest-growing private company by Austin Business Journal, and one of the best to work for by Built In. As a rapidly growing company, there are numerous opportunities for internal growth and career development.
You will be challenged to be your best self and guaranteed to have one of the most professionally rewarding experiences of your career. We encourage creativity, initiative, collaboration, playfulness, and a strong work-life balance.
We call our beautiful campus, located in Austin, TX, home and have a hybrid work model that allows employees the flexibility to work from home one day per week.
The Role
We're looking for a dynamic, high-performing Strategic Relationship Manager with experience selling financial, construction, or technology products over the phone via email and web-based presentations. This role will be responsible for continued selling into a managed account set of commercial construction contractors and increasing wallet share across a suite of financial products to existing customers. The ideal candidate has a history of selling to an existing customer base, deepening relationships, re-engaging otherwise inactive accounts, exceeding sales quotas, and loves the challenges of selling a new product into the market.
To be successful in this role, you should have previous experience in (1) account management, (2) managing an entire sales cycle (including closing), and, (3) familiarity working with technology sales tools (Salesforce, Slack, Outreach, etc.).
What You'll Do

• Manage the full onboarding and continued education around Billd's products after the contractor originates first financing with Billd.
• Continued selling of Billd's financial product suite to strategically advise successful implementation of the product(s) and deepen customer wallet share.
• Present and demonstrate the value of Billd's payment solutions to contractors through quarterly reviews and cash flow modeling.
• Successfully re-engage inactive customers by overcoming objections, working through customer experience issues, and selling new products.
• Deepen relationships with existing customers and manage accounts for long-term customer success through a customer-first approach.
• Work closely with Underwriting to successfully navigate and close origination financing to meet quota.
• Communicate customer feedback, pain points, and opportunities to improve the product suite to Marketing and Product
• Leverage social media to communicate and connect with prospects and customers.
• Occasional travel in territory is required.
• Carry monthly upsell and origination quota

Skills and Qualifications

• 4-5 years selling and managing a full sales cycle, including closing experience
• Experience in account management and quota attainment
• Preferred familiarity with technology tools such as Salesforce, Slack, Outreach
• Must have the ability to work in a fast-paced, team-oriented environment
• Excellent written and oral communication

Billd is committed to diversity and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.