Strategic Sourcing Category Lead - Technology

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Genesys is seeking a Strategic Sourcing Lead to join the team that will support all technology (XaaS/Software) renewals and projects for Genesys. This individual contributor will lead high-complexity sourcing projects and manage supplier relationships while working effectively along with the business stakeholders and the broader Procurement team. The Sourcing Lead will provide commercial guidance in cross-functional project teams while developing and executing creative strategies to ensure work is conducted with rigorous professional standards in full compliance with organizational governance.

Key Responsibilities:

• Owns the end-to-end process as an individual contributor on a small team supporting the technology category
• Participates in fact-based negotiations and implements contracts utilizing approved terms and conditions, while facilitating across multiple subject matter expert teams in the company
• Completes market assessments, evaluate supplier risk (financial, ESG etc.) and mitigation strategies
• Develops thorough category and vendor management strategies and manages overall vendor performance including acting as an escalation point in the event of non-performance
• Manages stakeholders through an effective stakeholder engagement plan by understanding their needs and aligning business targets with risk mitigation
• Primary negotiator on initiatives and leads sourcing event (RFx), cost analysis, selection process, negotiation, contract strategy and vendor management
• Delivers a range of reports and presentations relating to, and including, savings tracking, project status, savings forecasts and spend profiles to key stakeholders. Ensure metrics and action plan are in place for continuous improvement
• Influences effectively to ensure business needs consider commercial reality and do not unknowingly compromise value
• Escalates key risks and helps achieve effective resolution
• Accountable for quality and timeliness of critical deliverables and communications to leadership and project teams
• Manages sourcing calendar of events to facilitate budget discussions in conjunction with the strategic finance team and stakeholders
• Works within a cross-cultural, multi/country team to nurture collaboration and performance
• Embrace a team mentality. Support the development of other team members (Specialists or Associate Sourcing Managers)

Desirable Skills:

This is an exciting opportunity for a self-starter with a passion for innovation and influencing positive change. The candidate must be creative and should be prepared to add value to the long-term direction of Strategic Sourcing strategies with a focus on transforming from tactical to strategic. You will be part of the development and implementation of technology category sourcing strategies to meet challenging business targets, including cost reduction, working capital Improvement, productivity improvement, supplier relationship management effectiveness and supply base reduction. The role carries a high level of autonomy to deliver results within an environment where processes are currently being developed and implemented.

General Traits:

• High-energy, high-integrity individual with the ability to work independently, with minimal supervision, on multiple, concurrent projects of varying complexity and priorities
• Communication skills: Thorough written and verbal communication. Able to communicate effectively with junior and senior stakeholders
• Accountability: Sense of accountability and urgency with the ability to multi-task and prioritize accordingly
• Innovation: Ability to create from concept and an ability to look for opportunities to apply new and evolving ideas, methods and approaches
• Analytical Skills: Problem-solving skills and techniques. Able to understand and apply spend analysis and draw out conclusions and fact-based choice making
• Project Management Skills: Ability to plan deliverables, milestone and sign-off points, monitor activities to achieve organizational goals
• Negotiation Skills: Able to identify win-win solutions in a complex situation; able to keep calm under pressure
• Functional Knowledge of Procurement processes: Category Planning, Contract Lifecycle Management, Strategic Sourcing and Supplier Relationship Management (SRM), Stakeholder Engagement

Minimum Requirements:

• Bachelor's Degree
• Procurement/Project Management qualification is desirable
• 5+ years of procurement experience within the Technology/Software category
• Meaningful critical thinking and problem-solving skills
• Able to work independently, as well as work in a team-orientated and exciting, dynamic environment.
• Excellent presentation skills
• Highly proficient with Microsoft Office programs including Word, Excel and PowerPoint
• Experience with Procurement/Sourcing solutions

Key Interfaces, Internal/External:

• This important position will require establishing and managing relationship(s) across many layers of internal and external interfaces
• Reports to the Director of Strategic Sourcing, Technology within the Procurement team
• Interfaces with stakeholders at Director, Sr. Director, Vice-President, and Senior Executive levels within Genesys from all functions including but not limited to Technology, Marketing, Engineering, Finance, IT, and Sales

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$83,600.00 - $164,000.00

Benefits:

• Medical, Dental, and Vision Insurance.
• Telehealth coverage
• Flexible work schedules and work from home opportunities
• Development and career growth opportunities
• Open Time Off in addition to 10 paid holidays
• 401(k) matching program
• Adoption Assistance
• Fertility treatments

More details about our company benefits can be found at the following link: https://mygenesysbenefits.com

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.

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Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.