Job Description
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset naturally like to think big and bold and are energized by the fast-paced environment of a true industry disruptor you’ll find your place here. We value winning together—while learning having fun and making a profound difference for the dreamers and builders in the world.
We are looking for a Strategic Technical Account Manager who is passionate about making an impact builds genuine relationships with senior stakeholders and understands how to integrate infrastructure choices into business strategy.
As a Strategic Technical Account Manager (TAM) at DigitalOcean you will join a dynamic team dedicated to revolutionizing cloud computing and AI.
What You’ll Do:Strategic Relationship Management
- Own the technical relationship with DigitalOcean’s highest-value customers including Fortune 500 companies and global technology leaders.
- Serve as the trusted technical advisor and executive-facing point of contact building deep lasting relationships with VP- and SVP-level stakeholders.
- Drive regular technical and strategic alignment sessions (QBRs EBRs) proactively shaping the customer’s roadmap to maximize the value of DigitalOcean infrastructure.
- Operate as a thought partner challenging customers to modernize optimize and scale AI/ML and GPU workloads using cutting-edge cloud architecture patterns.
Executive Presence & Influence
- Engage with C-level and VP-level contacts with confidence clarity and authority.
- Deliver high-impact boardroom-ready presentations on architecture decisions cost-performance tradeoffs and innovation opportunities.
- Navigate complex org structures ensuring DigitalOcean maintains executive alignment and account control at every level.
Technical Consultation & Innovation Support
- Provide expert guidance on designing and scaling AI/ML containerized and GPU-intensive workloads on DigitalOcean.
- Assist customers with architectural planning workload migration performance tuning and incident response.
- Collaborate directly with engineering and product teams to address customer roadblocks and influence the product roadmap based on enterprise needs.
Growth Retention & Advocacy
- Own technical success across a portfolio of DigitalOcean’s largest and most strategic accounts.
- Identify opportunities for workload expansion cost optimization and operational efficiency.
- Act as the voice of the customer providing structured feedback to influence DigitalOcean's offerings and go-to-market strategies.
Lead cross-functional account planning with Account Management Product and Engineering.
Enterprise Customer Experience
- 7+ years supporting enterprise or strategic accounts in a customer-facing technical role (TAM Solutions Architect or equivalent).
- Experience working with large-scale organizations like AMD Intel or similar including managing executive-level relationships and navigating matrixed stakeholders.
- Deep understanding of cloud architecture for AI/ML including GPU orchestration inference/training pipelines and model deployment.
Technical Depth
- Proficient in at least one major cloud platform (AWS GCP Azure) and familiar with DigitalOcean or other developer-focused platforms.
- Strong hands-on skills with Linux systems networking containers (Docker/Kubernetes) and automation (Terraform Ansible).
Programming/scripting in Python Go or similar—especially relevant to AI/ML and MLOps use cases. - Understanding of AI/ML infrastructure stacks: PyTorch TensorFlow ONNX Hugging Face NVIDIA Triton etc.
- Understanding of AI/ML infrastructure including frameworks like PyTorch TensorFlow and ONNX with hands-on experience optimizing GPU workloads on both NVIDIA (CUDA TensorRT) and AMD (ROCm MIOpen) platforms.
- Comfort with modern DevOps and data stack tools (CI/CD GitOps observability pipelines).
Executive Presence & Communication
- Proven ability to engage with and influence executive decision-makers.
- Exceptional communication skills including the ability to translate complex technical topics into strategic business impact.
- Comfortable presenting to large audiences running technical workshops and defending architectural decisions.
- Cloud certifications (AWS SA Pro GCP PCA Azure Architect) or NVIDIA certifications.
- Experience with high-performance computing edge AI or hybrid/multicloud strategies.
- Background in startup or high-growth environments where agility and influence matter.
- Familiarity with DigitalOcean’s developer ecosystem API and service portfolio.
- $174240 - $217800
*This is a remote role
#LI-Remote
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team you will be a Shark who thinks big bold and scrappy like an owner with a bias for action and a powerful sense of responsibility for customers products employees and decisions.
- We prioritize career development. At DO you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences training and education. All employees have access to LinkedIn Learning's 10000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy to name a few. While the philosophy around our benefits is the same worldwide specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data relevant years of experience and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race religion color ancestry national origin caste sex sexual orientation gender gender identity or expression age disability medical condition pregnancy genetic makeup marital status or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Top Skills
What the Team is Saying
What We Do
DigitalOcean is the Inference Cloud — a full-stack production-ready cloud platform built to run AI applications with predictable performance sustainable economics and radically simpler operations at scale. We are built for teams turning AI into real products — not just training models. Our advantage is not fewer features but fewer failure modes when operating AI at scale — combining minimal operational overhead predictable cost efficiency and a full-stack cloud that works as a system. Hyperscalers are broad by design. Neoclouds are infrastructure-first. DigitalOcean is inference-first — with a real cloud underneath. It combines inference-optimized compute managed inference software and integrated cloud capabilities that reduce operational burden for teams running real workloads. Inference is the foundation—not the boundary. Everything else builds on top of it.
Why Work With Us
At DO we do career-defining work. We innovate with AI and build cutting-edge tech. Our rewards to match that intensity - to motivate you recognize your impact and give you what you need to thrive. If you have a growth mindset like to think big and bold and are energized by the fast-paced environment you'll find your place here.
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Remote Workspace
Employees work remotely.
We commit to both remote work and in-person collaboration. These ways of working are dependent on specific roles and are mutually agreed upon by employees. In the US we are mainly remote. In our APAC locations we have a hybrid in-office approach.
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Date Posted
04/03/2026
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