Strategy and Operations Manager

As the FE Strategy & Operations Manager you will support our Field Engineering team to build strategy and planning, cross functional alignment and execution, deliver strategic analyses, and instill operational rigor. You are passionate about leading strategic initiatives and turning data-driven insights into actions. Excelling at balancing strategic planning with execution, you are comfortable diving into details. Your deep experience in Sales Operations & Strategy and Finance will make an impact on our high-performing Go-to- Market team. Reporting to the Sr. Director, Field Engineering Strategic Operations, you will use data and qualitative insights to support Field Engineering leadership in making critical business decisions.

You will support key aspects of our GTM design and annual sales planning process. You will help build and improve our data and analytics foundation including executive reporting, health of business reviews, dashboards, and KPIs. You should have experience with and enjoy building operational and financial models, telling stories through slides and data, analyzing large and complex data sets, and improving our processes and tools. You will be working highly cross-functionally with our Sales Ops, CS, Finance, Data, Marketing, Order Ops, and other GTM teams.

What you will be doing:

• Serve as a trusted business partner to the Field Engineering Leadership by defining, tracking, and implementing business objectives, initiatives, strategies, tactics, and processes that scale
• Develop and implement strategies with our business partners and help to stitch them across the entire GTM organization (Marketing, Sales, CS, and Partners).
• Drive the annual GTM planning process (FY and long-range modeling, investment ROI analysis, HC planning, quota and capacity setting, territory planning and carve)
• Utilize data to help our business partners identify where to invest resources to extract growth opportunities efficiently.
• Lead executive analyses, presentations, strategies, and deliverables (e.g., board materials, QBR)
• Provide visibility and performance tracking to the business (health of business reviews, rep. efficiency and productivity KPIs, dashboards)
• Help to build, maintain, and improve our data and reporting foundation
• Drive operational efficiency by automating and improving processes, tools, and dashboards that scale
• Support special business projects. Structure business problems, evaluate options, implement actionable recommendations, and track success

What we look for:

• 6+ years of sales strategy & operations or equivalent operational experience, with a focus in Pre-Sales or Sales Engineering (MBA, investment banking, strategy consulting, FP&A, business operations, Enterprise/Mid-Market SaaS experience a plus)
• Ability to build and lead a global team of analytical and operational professionals to grow in their careers, while driving exceptional output across multiple projects and stakeholders simultaneously.
• Experience leading the annual strategic planning process, and managing a large expense budget envelope.
• Strategic thinker and driver. Strong analytical skills and business acumen. Ability and passion to analyze, set priorities, and solve complex business problems
• Propensity to synthesize complex concepts and data and present clear information to executives, cross-functional teams, and internal customers
• Process expert: Ability to envision E2E process change to solve business needs, drive alignment, document requirements, drive execution in partnership with IT, perform UAT, enable business stakeholders at scale and report on progress
• Strong analytical and quantitative skills, from curating data (SQL) to visualizations in presentations and dashboards. Able to move processes forward from analysis to day to day recommendations, including operationalizing those solutions.
• Results-driven self-starter with the ability to multitask. Strong initiative and ability to work in a self-directed environment with a "can do" attitude and growth mindset
• Detail-oriented with a knack for organization and process improvement. Comfortable working in a fast-paced environment while dealing with ambiguity
• Exceptional interpersonal and influence skills. Experience driving cross-functional projects end-to-end. Ability to negotiate priorities across organizations at all levels, and drive alignment with Exec Staff.
• A penchant for customer service, patience, and resourcefulness

Benefits

• Comprehensive health coverage including medical, dental, and vision
• 401(k) Plan
• Equity awards
• Flexible time off
• Paid parental leave
• Family Planning
• Gym reimbursement
• Annual personal development fund
• Employee Assistance Program (EAP)

About Databricks

Want to help speed the development of medical breakthroughs? Make the next mode of transportation a reality? Or discover ways to reverse climate change? We're on a mission to help data teams solve the world's toughest problems. The opportunity is huge and Databricks has emerged as a leader. Thousands of enterprises — including Comcast, Virgin Hyperloop and H&M — already rely on us to power their businesses and we're just getting started. Now it's your turn - join us to grow your career and make an impact with some of the brightest minds in the industry.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.