Strategy & Operations Associate Principal, Global Operations

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.

The Global Operations team works across Via’s business portfolio to drive continuous improvement and innovation in transit services around the world. As a Strategy & Operations Associate, you will join one of our central Strategy & Operations teams (Fleet, Driver, Support) and lead a diverse array of projects directly impacting Via’s operations. You will set strategy, develop partnerships, lead end-to-end projects and own outcomes in areas including financial and operational analyses, process improvement, new product development and launch, and more. 

What You’ll Do:

• Drive targets: Own the achievement of monthly, quarterly and annual operations and financial targets by developing and implementing innovative strategies
• Strategic impact: Engage in strategic decision-making, rigorous project planning, and employ an entrepreneurial mindset to continually evolve Via’s operations
• Operational excellence: Manage essential aspects of daily operations to ensure successful service launches and smooth ongoing operations
• Data analysis: Perform detailed analyses to support data-driven decision-making.
• Cross-functional collaboration: Collaborate with teams across the organization, including Product, Partner Success, Sales, Expansion, and Operations, to deliver projects and support impact for our partners and riders
• Product innovation: Ideate and support product development initiatives, oversee new feature rollouts and conduct analysis alongside our Data and Product teams
• Strategic partnerships: Develop and nurture strategic partnerships to achieve Via’s growth and operational objectives

Who You Are:

• Effective communicator: You excel in conducting complex analyses and can distill key insights for various audiences, with a knack for finding the right tone
• Project ownership: Effective at managing multiple tasks simultaneously and comfortable taking on responsibility and working in an independent manner
• Collaborative team player: Skilled at generating buy-in and working effectively within a multi-team, multi-geography organization.
• Detail oriented: Meticulous and vigilant, with a high level of attention to detail
• Technically proficient: Comfortable with analytical tools such as Excel, Tableau, SQL, and Python, with a desire to further enhance your skills.
• Minimum of 3+ years of work experience
• Have a Bachelor’s Degree with a record of exceptional academic achievement

Compensation and Benefits:

• Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
• Salary Range: $85,000-$110,000
• We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.

Founded in 2012, Via pioneered the TransitTech category by using new technologies to develop public mobility systems — optimizing networks of buses, shuttles, wheelchair accessible vehicles, school buses, autonomous vehicles, and electric vehicles around the globe. 

Building the world's most efficient, equitable, and sustainable transportation network for all passengers — including those with limited mobility, those without smartphones, and unbanked populations — Via works with its partners to lower the costs of public transit while providing transportation options that rival the convenience of a personal car while reducing environmental impact. 

At the intersection of transportation and technology, Via is a visionary market leader that combines software innovation with sophisticated service design and operational expertise to fundamentally improve the way the world moves, providing technology in 650 communities and more than 35 countries and counting.

Ready to join the ride?

Via is an equal opportunity employer.