Strategy & Sales Operations (SSO) Leader NAM

Join us in creating the technology that helps the world act together

We are a B2B technology innovation leader pioneering the future where networks meet cloud. At Nokia you will have a positive impact on people's lives and help build the capabilities needed for a more productive, sustainable, and accessible world.

Be part of a culture built on an inclusive way of working where we are open to your ideas, you are empowered to take risks and are encouraged to be fearless in bringing your authentic self to work.

The team you'll be part of

Cloud and Network Services - Enterprise Campus Edge

As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.

Focused on rapid growth of Campus Private Wireless portfolio on an end-to-end basis, Enterprise Campus Edge (ECE) is designed to enable this fast-growing business to operate more like a start-up with strong strategic alignment, vertical solutioning and focused market pursuit.

The ECE Market Strategy & Sales Operations (SSO) Leader is responsible for activities related to Go-to-Market (GTM) strategy coordination, planning, governance and business management, performance management, pipeline management and financial forecasting.

What you will learn and contribute to

As part of our team, you will:

Lead CNS ECE NAM Market SSO activities to support the execution of the GTM strategy and meet or exceed financial and performance objectives.

• Lead the ECE overall governance with the Market Sales Leader for all business and operational matters including GTM strategy, sales initiatives & programs, pipeline management and financial forecasting.
• Utilize analytics to monitor pipeline, drive sales performance, manage the financial forecast and meet operational KPIs. Lead and drive actions to closure for continuous improvements.
• Support GTM teams with overall pipeline governance to ensure high quality, accurate and consistent opportunity management and to maintain strategic account plans.
• Lead the Market ECE financial forecasting process and cadence with Sales teams, Business Unit, Finance, Delivery, etc.
• Lead the orchestration and preparation of ECE business and operations reviews (i.e., Monthly Business Review (MBR) content, Quarterly Business Reviews (QBRs), etc.)
• Coordinate the ECE bottoms-up annual planning process in partnership with Finance, Market teams (ECE, Customer Experience (CX)), Business Unit and leadership teams.
• Support ECE sales incentive plans (SIP) in partnership with CX Enterprise SSO, CNS GBC central teams, Finance, People and market/functional teams.
• Lead management and coordination of ECE GTM Mode of Operations implementation and specific cross-functional programs as required.
• Provide guidance to the ECE teams on sales, business and operational matters including pipeline management, forecasting, etc.
• Apply business acumen and insights to challenge and guide peer and partner teams.

Your skills and experience

Key experience and skills required:

• 8+ years related experience with an advanced degree or equivalent experience.
• Proven track record in sales operations, sales support and sales tools.
• Strong business acumen and knowledge of Nokia's business, customers, portfolio, processes and tools. Strong finance knowledge including P&L.
• Strong leadership skills with the ability to lead virtual and cross-functional teams.
• Program management capabilities, in multi-functional and multi-national environments.
• Excellent communication, interpersonal, leadership and facilitation skills.
• Demonstrate a commitment to results with a can-do attitude.
• Ability to deal with ambiguity and conflict.
• Hands-on approach.
• Strong ethics and integrity.

What we offer

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Company Culture: We believe our people are our greatest asset and we aim to foster a fun, challenging, positive, and inclusive work environment. We offer 1-on-1 mentorship, learning and development opportunities, global impact and interaction, and flexible work/life balance.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World's Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark
• LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people.

Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.