STSY - Director of Operations

StraitSys Inc

Regular

PRIMARY FUNCTION

The Director of Operations reports to the President and is responsible for the company's day-to-day operating activities including revenue and sales growth, expense, cost and margin control, and monthly, quarterly, and annual financial goal management. This position is responsible for ensuring efficient and cost-effective operations to meet current and future needs of the organization.

ESSENTIAL FUNCTIONS

Operations• Reporting to President in Huntsville, AL, lead all StraitSys' offices.• Provide comprehensive customer relationship management to StraitSys customers and partners.• Work closely with StraitSys Back Office to ensure human resources, financials, and other key operations supporting StraitSys are executed.

Practice Development• Develop and grow portfolio spanning Big Data Analytics, IT Services, Cybersecurity, Counter-Insider Threat, Program Management, and Managed Services areas for the firm.• Develop and successfully take to market emerging technology services (1-2 "big bets" in first year).• Manage and Build out all teams, IP and tool set to deliver offerings.• Develop and implement go-to-market plans for key, complementary industry sectors (Federal and/or Commercial).

Sales• Lead small teams to identify opportunities and prepare proposals and program plans, facilitate StraitSys differentiators (like specific consulting frameworks, intellectual property etc.), articulate value proposition, review and fine tune the financials, and lead proposal presentations in order to create a compelling proposition for the client to engage StraitSys.• Build and maintain professional relationship with senior and C-level client executives and expand professional network in client organizations.• Expand sales a minimum of 20% per year.• Meet operational requirements for pipeline and sales tracking and reporting.

SUPERVISORY RESPONSIBILITIES:

No

KNOWLEDGE, SKILLS, & ABILITIES:• Advanced computer skills specifically using Microsoft Office Suite; ability to learn additional computer skills or software programs. Working knowledge of advanced software applications is preferred• Ability to enter data accurately into databases.• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.• Ability to write routine reports and correspondence• Interpersonal skills are necessary to work effectively and cooperatively with all levels of management and staff. Will also routinely interact with external contacts such as customers, vendors, suppliers, shipping companies, etc. Must always represent the company in a professional manner.• Must be trustworthy - will handle confidential information routinely• Must possess effective communication skills to clearly communicate information to others.• Ability to use general office equipment such as fax, phone, copier, scanner, printers, etc.• Ability to follow a process.• Strong professional customer service skills, including active listening, prompt service and follow-up.• Analytical skills with the ability to evaluate data and consider decision impact across multiple areas.• Strong decision analysis and problem-solving skills; ability to draw conclusions and justify decisions. Must be able to communicate issues to management.• Ability to learn and understand corporate policies and procedures and how they relate to goals.• Ability to perform basic mathematical computations• High degree of self-motivation and the ability to work independently• Ability to multi-task

QUALIFICATIONS: • Bachelor's degree• 18 years of leadership experience, with strong sales/relationship management/account management experience.• Must have at least 12 years of consulting experience in Federal space. Experience spans current IT developments in Big Data Analytics, IT Services, Cybersecurity, Counter-Insider Threat, Program Management, and Managed Services areas.• Active Top Secret clearance.• Big 4 or equivalent experience desirable.• Wide variety of IT and business consulting engagement experience; experience managing multi-location consulting engagement teams desirable.

PREFERENCE STATEMENT

Preference will be given to Calista shareholders and their descendants and to spouses of Calista shareholders, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g).

EEO STATEMENT

Additionally, it is our policy to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, our policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits.

REASONABLE ACCOMMODATION

It is Calista and Subsidiaries' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

The statements contained in this job description are intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements.

This job description is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.