Student Placement Specialist

What We're Looking For:
2U's Placement team is vital in the student enrollment lifecycle in identifying externship sites and matching this real world field work to students as a part of their Master's curricula. The Placement team is focused on providing white glove customer service to students, faculty and university partners.
The Placement Specialist I will form relationships with both students and externship sites where students can acquire hands-on learning and experience in their chosen field. The person in this role will be responsible for building new relationships and maintaining existing partnerships with placement sites through high outreach. Additionally, The Placement Specialist I is focused on building relationships with students to ensure their success and retention in the program by focusing on on-time placement and providing quality, faculty-approved experiences for each student.
Responsibilities Include, But Are Not Limited To:

• Developing new partnerships and maintaining relationships with sites for placements (20%)
• Matching sites with students and placing them with a sense of urgency to prevent any lapse in class registration (20%)
• Providing exceptional service to students throughout the placement cycle (20%)
• Creating individual strategy for long term placement relationships as well as fulfilling "one off" placement requirements for students with an emphasis on developing placements within a particular region of the country (20%)
• Providing consistent and professional communication to students throughout the entire placement process via phone and email. (20%)

Things That Should Be in Your Background:

• Bachelor's degree
• 1-2 years of work experience
• Strong time management and organizational skills
• Previous experience in a fast paced, metrics driven environment
• Previous experience in a customer service oriented environment
• Comfort in communicating and establishing rapport in a professional manner across the following mediums: phone, email, video conference and in-person
• Good judgment and excellent organizational, communication (oral and written), and interpersonal skills
• Highly self-motivated and able to work autonomously
• Strong sense of system orientation and focus on providing "white glove" service to students and faculty
• Enthusiasm and the ability to thrive in an atmosphere of constant change
• Ability to work and contribute in a team environment

About 2U Inc. (NASDAQ: TWOU)
At 2U, we power world-class online education and in-person boot camps. Going beyond traditional learning management systems, we use tech, people, and data to help top universities transform in the digital era-and eliminate the back row in higher ed. We support lifelong learning which means thinking beyond a single degree. It means finding ways for students to gain the skills they need to change careers, evolve their expertise, and meet the challenges of the changing world head-on. We help universities fill those needs-developing new digital education technologies and offerings capable of supporting students at different points in their lives. Whether they need a simple refresher, to learn something new, or to change their career trajectories completely, our university partners are there to help them succeed.Together with our partners, 2U has positively transformed the lives of more than 150,000 students and lifelong learners. 2U, Inc. has acquired and integrated two companies broadening our portfolio of education offerings into short courses with GetSmarter and boot camps with Trilogy. This role supports our 2U line of business.
2U Diversity and Inclusion Statement
At 2U, we are committed to creating and sustaining a culture that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities of our employees. We strive to offer a workplace where every employee feels empowered by the ways in which we are different, as well as the ways in which we are the same.
Benefits & Culture
Working at 2U means working with individuals that are passionate and mission driven. We collaborate on tough problems to deliver the best outcomes for our partners, students, and each other. You will find team members working together in our open office spaces, gathered in the kitchen grabbing a snack, or taking a break in our game rooms.
2U offers a comprehensive benefits package:

• Medical, dental, and vision coverage
• Life insurance, short-term and long-term disability and 401(k) with company match
• Generous paid leave policies including unlimited PTO
• Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break

In Colorado, the anticipated base salary for this role is $53,000, with potential bonus eligibility. Note: The final compensation for this position may consider factors including the geographic location where the work is performed (candidate's assigned office) and prior work experience of the candidate.
To learn more, visit 2U.com. #NoBackRow
Note: The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans' status, or any other classifications protected by applicable federal, state or local laws. 2U's equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.