Studio Communications Specialist

WW is looking for candidates to help change people’s lives. We are a global wellness technology company inspiring millions of people to adopt healthy habits for real life. We do this through engaging digital experiences, face-to-face workshops and sustainable programs that encourage people to move more, shift their mindset and eat healthier while enjoying the foods they love. By drawing on over five decades of experience and expertise in behavioral science, we build communities in order to deliver wellness for all.

The Communications & Engagement team supports our field organization as part of the North America Customer Experience and Operations team. Priorities are to educate and inform our Coaches and Guides about the business in a timely and engaging manner so they can deliver an incredible member experience, as well as to provide strategic and tactical communications support and counsel to both regional and global internal teams on operational initiatives

This position will primarily focus on internal communications for our Canadian field organization. 

• Developing, editing, and writing content for a variety of internal communications vehicles, including email, newsletters, associate forums, intranet, etc.

• Ensuring all communications have a consistent tone and voice and always relate back to the company’s objectives and priorities.

• Developing, tracking, and maintaining communication project plans and timelines to ensure successful delivery of communication and change

• Administration and content management of intranet 

• Working closely with the head of Communications and Engagement for North America and cross-functional teams to manage the overall communications calendar, which includes a mix of proactive (department-led communications) and reactive (requests from all business areas).

• Working closely with and maintaining alignment across all functional teams that affect employee communication and engagement.

• Providing execution support for senior leadership with blogs, presentations, events and employee communications

• Driving contemporary communications practices that increase the effectiveness and timeliness of internal communications

• Partnering cross-functionally to develop key messaging which affects organizational change

• Acting as an advisor to various teams developing and implementing engaging, distinctive, and effective internal communications tactics. This includes, for example, participating on project teams, writing communications plans, drafting materials, and leveraging creative communications channels.

• Integrating with and contributing to the broader North America Customer Experience and Operations team, providing information, fostering high performance, and employee engagement.

• Regular WW Workshop and Field Team Member interaction

• Minimum three to five years experience in a communications role

• Bilingual (French and English), preferred but not required

• Relevant experience in handling employee communications

• Ability to promptly and proactively meet all project objectives and deliverables

• Excellent verbal communications and writing skills

• Experience in developing communications plans and addressing complex issues

• Strong interpersonal and collaborative skills - customer-centric and results-oriented

• Ability to work with multiple management levels and business divisions and influence stakeholders 

• Time management strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail

• Ability to successfully work and adapt in a demanding, time-sensitive environment.

• Google Suite proficiency

At WW, it is our priority to cultivate a diverse and inclusive workplace. We are committed as individuals, as an organization, and as fellow humans, to advocate for and support our employees, our members, and our communities. We are proud to be an equal opportunity employer and we do not discriminate on the basis of sex, race, color, creed, national origin, marital status, age, religion, sexual orientation, gender identity, gender expression, veteran status, or disability.