Studio Jumpstart Account Manager

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting!

As a Studio Jumpstart Account Manager, you’ll be responsible for driving influencer marketing strategy and success for our brand partners utilizing the impact.com SaaS platform.

What you will be doing: 

• Lead client kick-off calls to discuss influencer marketing goals and make strategic program recommendations
• Build out initial collaborations on the SaaS platform to teach clients best practices for jumpstarting a successful campaign
• Provide education for selecting high quality influencers, platforms, and content types to meet client KPIs
• Support the client with advice mid-campaign, including guidance on influencer negotiation tactics and content drafts
• Analyze campaign metrics, uncovering key insights and best practices for future initiatives
• Provide excellent customer service and expertise, ensuring clients are happy and impressed with our services
• Identify upselling opportunities and communicate to senior leadership

Does this sound like you?  

• Bachelor's Degree
• 3-5 years experience managing influencer marketing programs
  • Familiarity with budgeting, casting, negotiating, contracting, overseeing fulfillment, draft approvals, amplification, reporting, etc.
• Previous client-facing experience and client relationship management skills
• In tune with creator industry best practices, updates, and social media platforms
• Experience with brand & influencer strategy or working with influencer SaaS platforms, a major plus
• Strong knowledge of influencers across verticals, especially CPG, fashion, parenting, wellness, fitness, etc., and influencer rates
  • Experience with niches such as gaming, tech, finance, entertainment, etc. a plus
• Organized self-starter with the ability to create process and workflow for their accounts

Salary range: $80,000-$100,000 per year, plus eligible to receive Restricted Stock Unit (RSU) grant and additional variable annual bonus contingent on Company performance.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.