Study Manager I

At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer-focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.

Azenta Life Sciences is a global leader in the life sciences space with headquarters in Burlington, MA, and offices and operations worldwide. We are a market leader in automated bio sample management solutions and genomic services across areas such as drug development, clinical and advanced cell therapies for the industry's top pharmaceutical, biotech, academic and healthcare institutions globally. We provide unparalleled capabilities with our lab analysis, sample management and storage services, informatics software, and consumables, with the largest installed base managing over 1 billion samples globally.

How You'll Make an Impact

The Study Manager acts as the main liaison between our diverse customer base and our extensive lab team, providing a fast-paced learning environment for the scientist who wants to enter the booming genomics market on our fun team. We offer a competitive compensation package in an engaging environment that promotes open critical thinking and change.

What You'll Do

• Subject matter expert on next generation sequencing (NGS) services as provided by Azenta Life Sciences.
• Participate in scheduled teleconferences alongside our vast Sales network to provide technical consultations.
• Create quotes for customers with information received from technical consultations, email, and other customer touchpoints.
• White-glove project management for ongoing work; this involves communicating project updates, providing technical advice, post-delivery support, and regular reviews, as required.
• Troubleshoot experimental design and NGS applications while recommending options to our customers.
• Document and provide feedback to Marketing, Sales, and Process Development teams to improve value propositions, brand awareness, and market share.
• Train internal teams including Sales and Marketing on NGS services and solutions.
• Promote NGS business by visiting prospective and current customers, attending vendor shows and conferences, and providing technical webinars and poster presentations.

What You'll Bring

• Master's degree in Biological Sciences required.
• Experience with NGS platforms such as Illumina NovaSeq, PacBio and/or 10x Genomics preferred
• 2+ years of hands-on Next Generation Sequencing experience, both wet and dry lab preferred
• Project management experience preferred

EOE M/F/Disabled/VET

Azenta Life Sciences is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer.