Summer College Intern-Revenue Management

Florida Power & Light Company is America's largest electric company, providing clean, affordable, and reliable electricity to more than 12 million people in Florida. We operate one of the cleanest power generation fleets in the U.S. and our reliability is among the best in the nation. Our goal is to achieve Real Zero carbon emissions from our operations by 2045 by expanding our solar capacity, increasing battery storage and bringing new renewable energy opportunities to Florida, while improving customer affordability and reliability. Are you interested in becoming a game-changer in the energy industry? Join our world-class team today!

Position Specific Description

The BPO team manages alternative options for FPL and FPL NW customers to receive, pay and manage their electric bill. This includes the operational monitoring and exception handling of multiple complex systems as well as managing campaigns, tactics and projects related the billing and payment options offered.

This job will involve obtaining data through querying, file manipulation, etc. on various platforms to gain insight on different processes within the BPO organization. Will develop jobs to automate data gathering and reporting tasks. Analysis will be done to provide recommendations on process improvements, performance metrics, etc. This will require merging business concepts along with technical expertise.

Candidates must have cumulative GPA of 3.0 or higher to be considered

Some of the responsibilities for this role are listed below:

• Provide entry- to intermediate-level professional services, under supervision of professional staff and/or faculty personnel, as appropriate to the day-to-day operating objectives of the Billing and Payments Operations Support team
• Apply knowledge of business practices and data to answer actual business issues
• Undertake and/or participate in projects and programs designed to develop professional skills and expertise appropriate to the needs of the organization.
• Interact directly with internal or external customers in the planning of assignments and the resolution of day-to-day operational problems.
• As appropriate, will conduct original research and prepare reports based on findings, to include recommendations or alternative proposals for action.
• Help launch new initiatives
• Perform miscellaneous job-related duties as assigned.

* Majors: Data Science, Computer Science, Management Information Systems

Job Overview

To be considered for an internship, you must be actively enrolled at a college or university as a full-time student seeking a bachelor's degree or higher. You must also have a current cumulative GPA of 3.00 or higher (on a 0.00 to 4.00 scale).

Job Duties & Responsibilities

• Assists department with assigned projects
• Completes challenging projects and assignments
• Presents final project to senior leadership at the end of the internship
• Assumes responsibility for own travel, lodging, and transportation necessary to be available for the program
• Performs other job-related duties as assigned

Required Qualifications

• High school grad / GED
• Maintain active enrollment in a Bachelor or higher degree program
• Maintain cumulative GPA of 3.0 or higher

Preferred Qualifications

• None

Employee Group: Non Exempt
Employee Type: Intern
Job Category: Intern
Organization: Florida Power & Light Company
Relocation Provided: No

Where permitted by applicable law, NextEra Energy requires all employees and new hires to be fully vaccinated for COVID-19 or be willing to receive the COVID-19 vaccination on or before the first day of employment.

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace.

NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to [email protected] , providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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Nearest Major Market: Miami