Super Hero Needed - Office Operations

Company Description

Founded in 2004, The Menkiti Group is a 100% minority-owned Certified Business Enterprise headquartered in Washington, DC, with additional offices in Worcester, Massachusetts. The Menkiti Group is an integrated real estate services company focused on a double bottom line, measuring success in terms of positive social impact and financial returns. The company was founded with the mission to transform lives, careers, and communities through real estate, and they are committed to driving neighborhood impact and engaging in communities with a long-term lens. Their focuses include urban investment, residential and commercial development, residential sales, and commercial brokerage.

The company’s approach to urban neighborhood transformation and investment is centered upon partnerships with capital investors, local developers, community stakeholders, and small business owners to create thriving urban spaces that drive sustainable neighborhood impact and produce economic growth. The enterprise is dedicated to making smart investments in neighborhoods that are often on the “other side of perception,” to directly impact community vitality. Projects range from residential renovations and the development and tenanting of main street commercial properties to large-scale, mixed-use, transit-oriented development projects.

Over the past 19 years, The Menkiti Group has invested over $360MM in emerging urban neighborhoods, worked on the development of over 3.8MM SF of real estate, and has assisted over 2,000 families in purchasing their first homes. The Menkiti Group currently has over 4.9M SF in its development pipeline including catalytic projects such as MLK Gateway, Bond Bread with Howard University, The Yards Parcels G1 and G2 in partnership with Brookfield, and St. Elizabeths Parcels 7, 8, and 9.

Job Description

At The Menkiti Group, we are dedicated to the mission of transforming lives, careers, and communities through real estate. If you are someone who is driven to excel and who wants to make a difference in the world, we invite you to explore a career opportunity with us. We are seeking a highly-motivated individual with office and/or management experience to join The Menkiti Group. This position fulfills a critical role within the organization and is essential as the family of companies expands.

As the Office Manager, you are not just a mere administrator but the guardian of the office's well-being and the epitome of professionalism and positivity. You are the Director of First Impressions, the Tone-Setter, and the Superhero of Workplace Harmony who makes everything work seamlessly. This role is to ensure the smooth operation of the office, create a welcoming environment, and be the go-to person for all matters, big or small.

May wield their superpowers in one or more of the following missions; yet, this list is not the entirety of their heroic exploits:

Director of First Impressions

• Greet visitors, clients, and employees with warmth and professionalism, creating a positive atmosphere from the moment they step in.
• Manage incoming calls and emails courteously and efficiently, directing them to the appropriate individuals or departments.

Tone Setter

• Uphold a positive and inclusive workplace culture by demonstrating enthusiasm, optimism, and empathy in all interactions.
• Organize office events, celebrations, and team-building activities to foster camaraderie and boost morale.

Superhero of Office Operations

• Utilize your resourcefulness and problem-solving skills to address any office-related challenges promptly and effectively.
• Manage office supplies, equipment, and facilities, ensuring everything is in working order and well-maintained.
• Manage enterprise-wide information technology needs
• Develop and implement efficient office procedures and workflows to streamline operations and maximize productivity.
• Provide administrative support to executives and staff members as needed, including scheduling meetings, making travel arrangements, and preparing documents.
• Assist with HR tasks such as onboarding new hires, managing employee records, and coordinating employee benefits.
• Assist the Chief Operating Officer on special impact projects as needed.

Qualifications

• Proven experience in office management or administrative roles, with a track record of success in creating a positive work environment.
• Excellent interpersonal and communication skills, with the ability to interact professionally with people at all levels.
• Strong organizational skills and attention to detail, coupled with the ability to multitask and prioritize effectively.
• Proficiency in office software and equipment, including MS Office suite and basic troubleshooting skills.
• A can-do attitude, resilience, and a willingness to take initiative to overcome challenges and exceed expectations.

Join our team as the Office Manager and become the superhero that keeps our enterprise running smoothly and our team thriving!

Additional Information

The Menkiti Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, The Menkiti Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.