Supervisor - Design & User Experience

Our Company: ISN was established in 2001 and is a global leader in contractor and supplier management. We work closely with a variety of household-name clients in the US, Canada, Europe, Australia, Latin America, and the Middle East to connect them with safe and reliable contractors and suppliers and incorporate a level of due diligence in the contractor management process.

The Position: The Group Supervisor – Design & User Experience is responsible for the productivity and performance of the Product Design team. The position requires strong leadership skills and the ability to manage multiple projects while supervising a team.

Requirements:

• Bachelor’s degree from an accredited university and/or equivalent work experience
• 8+ years’ experience in product design (UX/UI)
• 2+ years’ experience in supervising product designers
• A user-centered approach to problem solving that leverages research, analytics, empathy, strong design intuition, best practices, and accessible design
• Proficient in Figma
• SaaS and Mobile UI design experience ideal
• Ability to work on multiple projects simultaneously

Responsibilities:

• Design compelling customer experience solutions with regards to functionality, usability, and compatibility of ISN products
• Provide design direction and guidance to Product Designers to ensure deliverables are completed in timely manner and requirements are met
• Lead initiatives to simplify User Interface (UI) and improve User Experience (UX)
• Present design solutions to internal stakeholders and company executives and incorporate feedback into the design cycle
• Establish design requirements and ensure guidelines are followed
• Facilitate and evolve ISN’s product design language, its components and design patterns, from concept to implementation
• Develop wireframes and/or mockups for usability testing
• Recommend new technologies and tools to optimize product design processes
• Participate in and/or facilitate Design Sprints
• Work with cross-functional leaders to shape ISN's strategic vision, product development process, and culture of user-centered design

ISN Benefits*

• 100% company-paid monthly insurance premiums for employees and dependents
• Medical, Dental, Vision, and Life Insurance
• Employee assistance program
• 4% retirement matching 
• Long-Term & Short-Term Disability Coverage
• Paid time off
• 0-1 year – 15 day (pro-rated first year)
• 1-5 years – 20 days
• 5-10 years – 25 days
• 10+ years – 30 days
• Holidays – 13 paid holidays
• Monthly cell phone reimbursement
• Complimentary parking space or monthly reimbursement for DART public transportation
• Team-building activities and events, including quarterly kick-off meetings and community volunteer day
• Matching charitable gift program
• Professional development & training opportunities
• Wellness Program: Focuses on community, financial, mental, nutrition, physical and social health
• Business casual, jeans allowed

*All benefits are subject to change with notice to the employee

Employees must be within a commutable distance to the Dallas, TX office and be willing to come into the office for required trainings, events, team activities, and meetings. 

All job offers will be contingent on successful completion of a drug screen and background check.

ISN is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.