Supervisor - Health & Welfare Claims

Do you have a passion for leading a team to perform at their highest level? Does the phrase “details matter” describe your approach to everything? Do you long for quality, value-driven work and an amazing team environment? If so, we are looking for you!

What you'll be doing...

The supervisor assists in the day-to-day operations of the Health and Welfare Claims Department, which includes associate oversight and working on special projects. The department is responsible for auditing claims for quality control, serving as the liaison for preferred networks, reviewing third party liability/subrogation, and partnering with case managers/stop loss vendors.

• Supervise a team of 10-15 associates in Health & Welfare claims
• Provide direction and coaching to ensure work is completed accurately and timely
• Set goals and provide guidance towards achieving the goals
• Monitor production standards, manage work schedules and assign work to staff
• Responsible for workflow management by monitoring claim volume and lags
• Conduct performance evaluations and provide feedback for growth opportunities
• Facilitate ongoing and/or cross training to meet department needs and goals
• Foster positive professional working relationships with team, peers, vendors and management

Depending on the location of the successful candidate, this position can be based in our Seattle, Federal Way or Mountlake Terrace office.

Who you are...

• Educated. BA degree (preferred) or combination of relevant education and experience
• Experienced. Experience in medical/dental claims or benefit administration preferred
• Leadership. Prior supervisory experience leading, developing, and motivating teams
• Communication. Excellent interpersonal and communication skills
• Organized.  Exceptional organizational skills and ability to manage competing priorities

Who we are...

Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package.

If hired, you can expect...

• Salary range of $5,460 - $7,388 per month (dependent upon experience & qualifications)
• Medical, dental (w/ortho), vision, Rx benefits, disability, life & pet insurance
• Generous 401(k) plan with employer base contribution and match
• Paid vacation (10 days), sick leave (10 days) and holidays (10 days)
• Collaborative team environment

Equal Employment Opportunity

NWA is proud to be an Equal Employment Opportunity employer.  All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws.  NWA prohibits any discrimination or harassment based on any of these characteristics. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact Human Resources at [email protected] to request accommodation.

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