Supervisor Operations

The Supervisor will ensure operational excellence by organizing, planning, coordinating and controlling team operations. The main focus of the position is to develop people, monitor performance, and support the day-to-day needs of our customers through superior operations.

Responsibilities:

People Management

• Training and developing employees
• Establishing goals (short-term (6 month), mid-term (1 year), long-term (career goal)
• Providing input on and/or conduct mid and year end reviews
• Providing input on compensation decisions
• Providing input and recommendation on staffing forecasting & decisions
• Communicating and educating employees on corporate compliance policies

Operational Management

• Organize, plan, coordinate and control specific phases of team operations
• Prioritize and delegate work. Monitor for accuracy, completeness, and efficiency
• Develop and document operational process within team and process for interaction with other branch teams
• Document work flow and job description of individual team members
• Actively work with management to identify, develop, and monitor metrics to measure performance of team and members

Required Qualifications:

• Minimum 2 years transportation experience
• Direct or indirect supervisory, management or leadership experience
• Demonstrated ability to lead, motivate and influence others, set a positive example, and create a productive, positive environment
• Strong written and verbal English communication skills
• Strategic and creative thinking skills
• Strong problem solving skills
• Bachelor’s Degree preferred

Preferred Qualifications:

• Values a diverse and inclusive work environment

Protect Yourself from Fraud: At C.H. Robinson, we prioritize candidate safety. You will never be asked to pay fees or share your personal financial details during our recruitment process.

Your Health, Wealth, and Self

Your total well-being is the foundation of our business. As you achieve, we succeed. We invest in your professional growth and development, and our benefits support your financial, family and personal goals. Because we care about you, we offer the following competitive benefits:

• Private Medical Insurance

• Life Insurance

• Funeral Insurance

• Paid Time Off to Volunteer in Your Community

Equal Opportunity Statement

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.