Supervisory Information Technology Specialist
Job Description
Summary
The United States Capitol Police (USCP) safeguards the Congress, Members of Congress, employees, visitors, and Congressional buildings and grounds from crime, disruption, and terrorism. We protect and secure Congress so it can fulfill its constitutional and legislative responsibilities in a safe, secure and open environment.
Learn more about this agencyRequirements
Conditions of Employment
You must be a U.S. Citizen. Successful completion of a Background Investigation is required. Must complete a one year probationary period. This is not a remote position. Telework is eligible as determined by the agency policy.
Qualifications
In order to qualify, you must meet the education and/or experience requirements described below.
For
the CP-13/GS-15 you must have one year (52 weeks) of specialized experience
equivalent to at least the CP-12/GS-14. Specialized
experience is defined as experience which includes: managing a service desk by supporting customer desktop systems (software, hardware and documentation) by providing advice, support and training; develop and monitor customer service standards; provide advice to those developing or using microcomputer-based applications systems; and planning, assigning and reviewing the work
of subordinates.
*Applicants applying for positions in the 2210 series must have IT-related
experience demonstrating each of the four competencies listed below.*
Attention to Detail - Is thorough when performing work and conscientious about
attending to detail.
Customer Service - Works with clients and customers (that is, any individuals
who use or receive the services or products that your work unit produces,
including the general public, individuals who work in the agency, other
agencies, or organizations outside the Government) to assess their needs,
provide information or assistance, resolve their problems, or satisfy their
expectations; knows about available products and services; is committed to
providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to
individuals or groups effectively, taking into account the audience and nature
of the information (for example, technical, sensitive, controversial); makes
clear and convincing oral presentations; listens to others, attends to
nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of
information; uses sound judgment to generate and evaluate alternatives, and to
make recommendations.
All eligibility requirements must be met by the closing date of the vacancy announcement.
(Information on Qualification & Education are located at the following link: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/)
Education
There is no education substitution for experience in this series and/or grade.
Additional information
Additional Conditions of Employment with USCP: As per the Congressional Accountability Act (CAA) and the Fair Chance to Compete for Jobs Act of 2019, criminal history information will only be collected following a qualifications review and after a tentative offer of employment has been made. A criminal history does not automatically exclude an applicant from employment with the USCP. Criminal History Check -- Must successfully pass a comprehensive criminal history check of the past 10 years if offered employment. A criminal history check will be performed on applicants who accept an offer of employment. Credit Check -- Must successfully pass a credit check. Applicants must not be in default or delinquent on any Federal guaranteed student loans. Applicants must demonstrate a competent financial history. Financial delinquency including collection accounts, liens, repossessions, or garnishments may be a basis for disqualification. Selective Service Registration -- Male applicants must provide verification of registration with the Selective Service System or must verify exemption from the Selective Service System registration because of age or military status. Female applicants are exempt from Selective Service System registration. https://www.sss.gov/Registration/check-a-Registration/Verification-Form Fingerprint Check -- Applicants' fingerprints will be submitted to the Federal Bureau of Investigation (FBI) for a check of the criminal history record. Background Investigation -- Must successfully complete all components of the USCP full field background investigation. There are few automatic grounds for rejection in the USCP background investigation process. Issues of misconduct, such as illegal drug use, arrests, or convictions may not be automatically disqualifying. However, deliberate misstatements, omissions, or intentionally withholding required information at any phase of the hiring process will result in a candidate's disqualification regardless of the nature or reason for the misstatement or omission. The primary reason candidates fail a background investigation is due to deliberately withholding or omitting material facts. Providing false and/or misleading information may be grounds for removal from the application and selection process.
Date Posted
07/12/2024
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7
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