Supply Chain Planner (Weekend or Night shift)

The opportunity:

Flexport is experiencing massive growth with 1,000+ Flexporters across 14 global offices and warehouses. And we’re just getting started. The Recruiting Programs team is focused on building the programs and operations - from strategy to execution - to support and fuel our exciting growth plans. 

Join our dynamic team of Air Exports specialists as an Operations Associate, where your primary objective is to facilitate seamless global trade for our clients while optimizing their supply chain processes. The roles responsibilities will include achieving Service Level Agreements (SLAs) in a timely manner, providing outstanding customer service, and managing shipment processing.

This particular role is onsite, and situated at either our airline terminal or warehouse, where your primary responsibility will involve supervising incoming shipments. 

You will:

• Oversee the handling, receiving and processing of Flexports top Air Export clients, tendering to, and moving out of our terminal.
• Provide extra value-added services, such as labeling, as the situation demands.
• Obtain STA clearance and Dangerous Goods training ( provided ) 
• Coordinate various tasks related to shipments, including obtaining bookings, creating shipping documents, shipment updates, pre-alert processing, and shipment tracking. 
• Communicate clearly and effectively with overseas offices, partners, customers, and vendors to guarantee a seamless flow of shipments and resolve potential issues promptly
• Cultivate positive working relationships among team members, fostering a collaborative and supportive work environment
• Apply industry knowledge and employ critical thinking to adapt processes and proactively find solutions to both internal and external challenges that may arise
• Strictly adhere to Flexport’s, as well as local and global, laws, regulations, and procedures to maintain compliance and uphold the highest ethical standards in all activities

Required Qualifications:

• High school diploma or GED
• Minimum 1 years of Global Forwarding experience
• Growth mindset – Always looking for ways to improve yourself and the company, being open to change and looking for improvement opportunities. 

Prefered Qualifications:

• Bachelor's degree in a relevant field or equivalent work experience
• 1-3 years of industry experience in Air Freight, exports compliance, Dangerous goods or Warehousing is encouraged.
• Strong critical thinking skills and attention to detail.
• Effective communication and interpersonal abilities.
• Ability to work effectively in a collaborative team environment
• Exceptional organizational, prioritization and planning skills, and process improvement in a fast-paced, constantly evolving environment
• Proficient in MS Office or Google apps

About Flexport:

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make it easy and accessible for everyone. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. 

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, we’re experiencing record growth and are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Worried about not having any freight forwarding experience?

• Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward.
• What’s freight forwarding and why does it matter? Listen to Ryan, our CEO explain what freight forwarding is and why improving global trade can help to connect the world and break down economic barriers in this Fast Company Freethink Original Series video.
• We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.